Last Modified: 3/6/2024
Location: FL, PR, USVI
Business: Part A, Part B
• SPOT
• Portal access
• Accessibility information
• Scope
• Conventions Limitations
• System requirements
• File upload requirements
• Integration with CMS’ IDM system
• Acceptance of IDM Terms and Conditions
• Compliance with federal regulations
• Acronyms
• Glossary
• Printing in SPOT
• Enrollment references
• Sign In
• Homepage
• Navigation
• Switch roles
• Eligibility
• Deductibles/Caps
• Preventive
• Medicare Secondary Payer (MSP)
• Medicare Advantage Plan (MAP)
• Hospice / Home Health
• Inpatient
• Qualified Medicare Beneficiary (QMB)
• Part B Immunosuppressant Drug Benefit (PBID)
• ACO REACH Participation
• ACO REACH: Part A
• ACO REACH: Part B
• Claim status
• Claim status: Part A
• Claim Status: Part B
• Claim summary
• Medical review claims
• Provider Data Summary (PDS)
• PDS request: Part A
• PDS request: Part B
Part A:
• Appeal request – Part A
• Redetermination request – Part A
• Reconsideration request – Part A
• Appeals status – Part A
Part B:
• Appeal request – Part B
• Appeals status – Part B
• Claim correction – Part B
• Overpayment correction – Part B
• Open claim submission / ERA feature
• Claim file submission
• Retrieve the 999 acknowledgement report
• Retrieve the 277CA claims acknowledgement report
• Retrieve the 835 electronic remittance report
• Dashboard
• Medical records / ADRs
• Provider Audit & Reimbursement (Part A only)
• Credit balance report (Part A only)
• General inquiry
• MSP overpayment refund (Part B only)
• Non-MSP overpayment refund (Part B only)
• Overpayment redetermination (Part B only)
• Prior authorization requests
• 1099
• Submission history/Check status
• Retrieve document Part A/B feature listing
• 1099
• Comparative Billing Report (CBR)
• Claim correction confirmation
• Remittance advice
• Payment status
• FCN lookup
• Demand letter / Overpayment details
• AR transaction info
• Self-service tools
• References
• Educational events
• Site map
• Privacy policy
• Terms and conditions
• My IDM account
• Unable to sign in
• System not available
• Data matching error
• Data format error
• Data incomplete error
• Online help
• SPOT FAQs
• Technical support
• Feedback
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.