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Last Modified: 3/25/2025 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.
Jump to events >>

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
• Learning Center Step-by-Step Tutorial: Registering for an event.
• Learning Center Step-by-Step Tutorials: MyCEUCertificate Gateway
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Wednesday, March 26
English
Start:
9:00 a.m.
End
10:30 a.m.
Skin Substitute Grafts/Cellular and Tissue-Based Products for the Treatment of Diabetic Foot Ulcers and Venous Leg Ulcers
This course will review local coverage determination titled skin substitute grafts/cellular and tissue-based products L35041 (Novitas), L36377 (First Coast) for the treatment of diabetic foot ulcers and venous leg ulcers in the Medicare population. It was developed to be consistent with current evidence. We will review coverage guidance, limitations, billing and coding guidelines.
1.5
Wednesday, March 26
English
Start:
11:00 a.m.
End
12:30 p.m.
Critical Access Hospital (CAH) Billing and Reimbursement: Method I & II, Specialty Services, and Claim Error Resolution
This essential webinar offers an in-depth look at the operations, billing, and reimbursement strategies fundamental to the success of Critical Access Hospitals (CAHs). From understanding the differences between Method I and Method II reimbursement to managing specialty services and resolving common claim submission errors, we’ll provide essential information to promote continued compliance with Medicare requirements.
1.5
Wednesday, March 26
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Billing Part B Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part B professional services, fields on the CMS-1500 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, March 27
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Billing Part A Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part A institutional services, fields on the CMS-1450/UB-04 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, March 27
English
Start:
2:00 p.m.
End
3:00 p.m.
A/B DME Collaborative Urological Supplies
This is a collaborative event with the Durable Medical Equipment (DME) Medicare Administrative Contractors (MAC) regarding Medicare’s criteria and coverage of urological supplies. Representatives from all four DME MAC jurisdictions will review what is required in the medical records, orders, and related documentation to support coverage.
0.0
Friday, March 28
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Appealing and Correcting Claims
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. The last event in our series will review options available to providers when they disagree with Medicare's claim decision or discover an error with a prior claim submission.
1.5
Monday, March 31
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Navigator Part A Claims: A Guide to Hospital Outpatient Services
The Medicare Navigator Part A Claims series supports institutional providers billing on the CMS-1450/UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will provide an overview of billing requirements for Part A acute hospital outpatient coverage services. We will address various billing scenarios including repetitive and observation services, duplicate billing, claim overlaps, the three-day payment window, and inpatient only services.
1.5
Tuesday, April 1
English
Start:
11:00 a.m.
End
12:30 p.m.
Federally Qualified Health Center (FQHC) Essentials: Medicare Enrollment, Reimbursement, and Billing
In this comprehensive webinar, we will provide the critical aspects of managing Federally Qualified Health Centers (FQHCs), focusing on Medicare enrollment, reimbursement processes, and billing best practices. This session will provide valuable information to promote compliance, support financial performance and operational efficiency.
1.5
Tuesday, April 1
English
Start:
2:00 p.m.
End
3:30 p.m.
Home Infusion Therapy (HIT) Services and Enrollment Requirements
This webinar will review the Centers for Medicare & Medicaid Services (CMS) billing requirements for home infusion therapy (HIT) services. This service benefit is for HIT suppliers who enroll and bill the Part B Medicare Administrative Contractors (MACs). The Medicare HIT services benefit covers the professional services, nursing services, patient training and education, remote monitoring, and monitoring services for the provision of home infusion drugs furnished by a qualified HIT supplier.
1.5
Tuesday, April 1
English
Start:
2:00 p.m.
End
3:30 p.m.
Rural Health Clinic (RHC) Essentials: Medicare Enrollment, Reimbursement, and Billing
In this comprehensive webinar, we will provide the critical aspects of managing Rural Health Clinics (RHCs) focusing on Medicare enrollment, reimbursement processes, and billing best practices. This session will provide valuable information to promote compliance, support financial performance and operational efficiency.
1.5
Wednesday, April 2
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Navigator Provider Enrollment: Exploring CMS-855A Skilled Nursing Facility Disclosures Attachment
The Medicare Navigator Provider Enrollment series promotes compliance with initial enrollment, record maintenance and revalidation for a variety of Medicare facility, provider and supplier types. Our first webinar is for skilled nursing facilities (SNF). During this webinar, we will explore the recently updated CMS-855A application and the Skilled Nursing Facility Disclosures attachment. Join us to define new requirements, outline instructions for completing the application and attachments, identify supporting documentation and review information pertaining to off-cycle SNF revalidations.
1.5
Thursday, April 3
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Ambulance Benefit and Documentation Requirements
During this webinar we will focus on Medicare regulations for ambulance services. We will review coverage, billing and documentation requirements and highlight best practices for recording the trip/run sheet, obtaining the physician certificate statement (PCS), and proper billing for transport mileage. As well as information on the prior authorization program.
1.5
Tuesday, April 8
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Part A: A Guide to Inpatient Services
The Medicare Navigator Part A Claims series supports institutional providers billing on the UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will provide an overview of billing requirements for Part A acute hospital inpatient coverage services. We will address various billing scenarios including claim overlaps, transfers and ancillary billing.
1.5
Tuesday, April 8
English
Start:
1:00 p.m.
End
2:00 p.m.
Telehealth: Where We are Now
Telehealth is ever changing in the Medicare environment. In this webinar, we will define the Medicare requirements for telehealth services and how the latest changes are structured in 2025.
1.0
Tuesday, April 8
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Telehealth: Where We are now
Telehealth is ever changing in the Medicare environment. In this webinar, we will define the Medicare requirements for telehealth services and how the latest changes are structured in 2025.
1.5
Wednesday, April 9
English
Start:
11:00 a.m.
End
12:30 p.m.
Medicare Navigator Part B Claims: Billing Requirements
The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will examine the Part B claims process for filing a claim, including how to submit supplemental documentation. We’ll also cover best practices in identifying code selection, Medicare coverage and self-service resources.
1.5
Wednesday, April 9
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Office and Outpatient Evaluation and Management (E/M) Services
Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) workshop series. Our first event will review office and outpatient E/M guidelines, including defining the services and billing requirements, reviewing prolonged services, and concluding with beneficial resources.
1.5
Thursday, April 10
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Medicare Secondary Payer (MSP): Identifying the Primary Insurer
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. Our next event outlines approaches to screening patients to obtain insurance coverage information and to validate that information. We will also explore the role of the MSP Contractor and identify resources for patient eligibility and MSP-related questions.
1.5
Thursday, April 10
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Evaluation and Management (E/M) Services Provided During the Global Surgery Period
Stay connected with Medicare Part B by attending the Evaluation and Management services workshop series. This webinar will address the guidelines for evaluation and management services performed in the office and outpatient services using CPT codes 99202-99205 and 99211-99215. We will review the contributing components to determine levels of service, address separate E/M modifiers with an emphasis on E/M services during a global surgical period. We will review various online E/M resources to assist you in understanding the requirements for proper coding and billing.
1.5
Friday, April 11
English
Start:
10:00 a.m.
End
11:30 a.m.
Opioid Treatment Program Coverage and Billing Requirements
The United States is in the midst of a national opioid crisis with substantial health, economic, and societal costs. During this webinar, we'll provide an overview of opioid treatment programs, discuss enrollment and explore the 2025 key changes to coverage and billing.
1.5
Tuesday, April 15
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
SPOT Series: Eligibility and the MBI Look-up Tool
SPOT is our free, secure internet portal available for use by our JN providers, facilities, billing services, clearinghouses and support staff. During this webinar, we will demonstrate the patient eligibility feature that allows you to view deductible information, Medicare Secondary Payer information, home health and hospice periods as well as demonstrate how to use the Medicare Beneficiary Identifier MBI lookup-tool.
1.5
Tuesday, April 15
English
Start:
2:00 p.m.
End
3:30 p.m.
SPOT Series: Eligibility and the MBI Look-up Tool
SPOT is our free, secure internet portal available for use by our JN providers, facilities, billing services, clearinghouses and support staff. During this webinar, we will demonstrate the patient eligibility feature that allows you to view deductible information, Medicare Secondary Payer information, home health and hospice periods as well as demonstrate how to use the Medicare Beneficiary Identifier MBI lookup-tool.
1.5
Wednesday, April 16
English
Start:
10:00 a.m.
End
11:30 a.m.
Modifier of the Month: Global Surgery Evaluation and Management (E/M) Modifiers 24, 25, FT and 57
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. During this webinar, we will review the global surgery concept and the applicability of using modifiers to reflect services occurring during the global surgery period. We will examine modifiers 24, 25, 57 and FT, including when to use them and explore the influence of these modifiers on Medicare reimbursement.
1.5
Wednesday, April 16
English
Start:
1:00 p.m.
End
2:00 p.m.
Medicare Preventive Services: Wellness Visits
The Preventive Services series identifies a variety of Medicare covered preventive services and provides an overview of coverage, patient eligibility, and billing requirements. This webinar will focus on the Medicare initial preventive physical examination (IPPE) and annual wellness visit (AWV). We will also review the social determinants of health (SDOH) risk assessment as an optional part of the AWV. Using improper payment errors identified by the Comprehensive error Rate Testing (CERT) program and medial review, we will highlight best practices to prevent these billing and documentation errors from occurring in your practice.
1.0
Thursday, April 17
Spanish
Start:
11:00 a.m.
End
12:30 p.m.
Medicare Coverage of Ophthalmology Services
This webinar will provide an overview of the Medicare benefit category related to vision services. We will review ophthalmology services, related National Coverage Determinations (NCD), Local Coverage Determinations (LCD), and Internet Only Manual (IOM) guidelines. We will conclude with on overview of Medicare resources to assist with navigating to and identifying beneficial resources and self-help tools.
1.5
Thursday, April 17
English
Start:
1:00 p.m.
End
2:30 p.m.
Comprehensive Outpatient Rehabilitation Facility (CORF)
This webinar will provide an overview of Comprehensive Outpatient Rehabilitation Facility (CORF) benefits, coverage requirements and billing guidelines. We will review basic guidelines as well as focus on Comprehensive Error Rate Testing (CERT) and medical review errors, and how to avoid those errors. Take advantage of this opportunity to learn more about CORF services and billing practices.
1.5
Tuesday, April 22
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Part B Updates - April 2025
This course is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventive service reminders.
1.5
Tuesday, April 22
English
Start:
10:00 a.m.
End
11:00 a.m.
Avoiding the Most Frequent Part A Claim Errors: January - March 2025
Claim submission errors cost time and money. Submitting claims correctly improves your cash flow and improves efficiency in your billing and revenue cycle operations. This webinar will highlight several of the most prevalent Part A returned to provider (RTP), rejected, and denied claim errors. We will also provide insight on how to identify and correct those errors.
1.0
Tuesday, April 22
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Implementing Advanced Primary Care Management (APCM) Guidelines
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. This session will review Medicare’s guidelines for a new service that reflects the essential elements of advance primary care: Advance Primary Care Management (APCM). Join us to review the guidelines and components for this new service. We will discuss billing requirements and provide resources to assist in learning more.
1.0
Tuesday, April 22
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Behavioral Health Services
Stay connected with our Medicare-covered mental health and substance use services webinar series. We will review three important Medicare-covered behavioral health services that may improve patient outcomes: behavioral health integration (BHI), psychotherapy for crisis, and opioid use disorder (SUD) screening and treatment. We will outline billing and coverage requirements for these service types as well as review recent updates for 2025.
1.5
Wednesday, April 23
English
Start:
10:00 a.m.
End
11:30 a.m.
Local Coverage Determination (LCD) Additions and Revisions
This course will include new, revised and proposed local coverage determinations and billing and coding articles. We will review cervical fusion, biomarkers for oncology, cardiac rhythm device evaluation, immune globulin, pharmacogenomics testing and more.
1.5
Wednesday, April 23
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Transitioning Patient Care Coordination
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. Transitional care management (TCM) services are a critical component to bettering patient health outcomes by supporting care coordination and care continuity post facility discharge. During this webinar, we will review Medicare coverage and billing requirements for transitional care, identify types of providers who can render these services, address how to avoid common improper payment errors, and conclude with documentation guidance.
1.0
Wednesday, April 23
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Understanding Behavioral Health Integration (BHI) Services
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. This webinar will define behavioral health integration (BHI) service guidelines and billing requirements. We will review the various roles of care team members and identify valuable resources and references.
1.5
Thursday, April 24
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Integrating Chronic and Other Care Management Services into Patient Care
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. This webinar will review chronic care management (CCM), principal care management (PCM), principal illness navigation (PIN) and community health integration (CHI) services which are intended to support patients with chronic conditions. We will define each service, outline patient and provider eligibility and review billing and coverage requirements.
1.5
Thursday, April 24
English
Start:
11:30 a.m.
End
1:00 p.m.
Insider's Guide to Mitigating Comprehensive Error Rate Testing (CERT) Errors
The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review the most frequent Part B improper payment errors including laboratory tests, cardiology and physical therapy services and share resources aimed at proactively avoiding these errors.
1.5
Thursday, April 24
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Assessing and Managing Patient Cognitive Needs
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. Medicare patients benefit from Cognitive Assessment & Care Plan Services (CACPS). A cognitive assessment affords the provider an opportunity to more thoroughly evaluate a patient's cognitive function and develop a care plan when signs of cognitive impairment are evident. During this webinar, we will define cognitive assessment and care plan services, identify patient and provider eligibility, and review billing, coverage and documentation requirements.
1.0
Thursday, April 24
English
Start:
2:00 p.m.
End
3:30 p.m.
Insider's Guide to Mitigating Comprehensive Error Rate Testing (CERT) Errors
The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review the most frequent Part A improper payment errors, including inpatient hospital services and claims categorized under diagnosis-related group (DRG) coding. We will conclude with resources aimed at mitigating CERT errors.
1.5
Thursday, April 24
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Psychiatric Services
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. This webinar will provide an overview of psychiatric services including diagnostic evaluations, psychological and neuropsychological testing, psychotherapy, family and group therapy and behavioral health integration (BHI) services. We'll identify who can provide these services, explore medical necessity and documentation requirements, and review recently identified improper payment errors while highlighting best practices to avoid them.
1.5
Friday, April 25
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Psychotherapy for Patients in Crisis
Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series. Patients in high distress with life-threatening, complex problems requiring immediate attention are eligible for psychotherapy for crisis services. Through urgent assessment and mental status examination, these services can help reduce a patient’s mental health crisis (including substance use disorder) to help determine an appropriate plan of care. This webinar will provide an overview of these crucial services and offer valuable resources.
1.5
Tuesday, April 29
English
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Part B Claim Errors: January 2025 - March 2025
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors. Learn how to identify and prevent these claim errors.
1.5
Tuesday, April 29
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Part A Updates - April 2025
This course is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventive service reminders.
1.5
Tuesday, April 29
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Modifier of the Month: Global Surgery Evaluation and Management Modifiers 24, 25, FT and 57
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. During this webinar, we will review the global surgery concept and the applicability of using modifiers to reflect services occurring during the global surgery period. We will examine modifiers 24, 25, 57 and FT, including when to use them and explore the influence of these modifiers on Medicare reimbursement.
1.5
Wednesday, April 30
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Medicare Part B Claims errors - January to March 2025
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors.
1.5
Wednesday, April 30
English
Start:
11:30 a.m.
End
1:00 p.m.
Medicare Navigator Provider Enrollment: Revalidating Medicare's Enrollment Information
The Medicare Navigator Provider Enrollment series promotes compliance with initial enrollment, record maintenance and revalidation for a variety of Medicare facility, provider and supplier types. Our next event spotlights the Medicare revalidation process, including how to identify revalidation due dates, complete and submit a revalidation application, and monitor the processing status of the application once submitted. We will conclude with an overview of the new "stay of enrollment" status for non-responsive providers.
1.5
Wednesday, April 30
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Navigator Coverage Policies: Importance of Medicare Coverage Policies
The Medicare Navigator Coverage and Policy series is designed to review steps when searching, locating and reviewing Medicare guidelines. This webinar will provide an overview of the Medicare coverage policies. We'll review the National Coverage Determinations (NCDs), Local Coverage Determinations (LCDs), LCD Journey, and the FastTrack tool for locating Medicare policies.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.