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Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Tuesday, August 26
English
Start:
10:00 a.m.
End
11:30 a.m.
Partial Hospitalization Program Billing and Coverage Requirements
This webinar will review how the Partial Hospitalization Program (PHP) is structured and the distinctions between other programs related to mental health. We will review the type of care that should be rendered for patients that met the criteria to receive PHP services.
We will outline the specific guidelines, requirements and billing related to PHP.
1.5
Tuesday, August 26
English
Start:
1:00 p.m.
End
2:30 p.m.
Skilled Nursing Facility (SNF) Benefit and Coverage Requirements
Join this webinar to learn about skilled nursing facility (SNF) coverage requirements including the SNF benefit period. We'll include information on the three-day qualifying hospital stay requirement and medical documentation requirements. We'll also provide some valuable resources to comply with Medicare’s guidelines.
1.5
Wednesday, August 27
English
Start:
10:00 a.m.
End
11:30 a.m.
Skilled Nursing Facility (SNF) Consolidated Billing
This webinar is designed to educate Medicare providers on SNF consolidated billing (CB). We will discuss the inclusions and exclusions with an explanation of the major categories. We will review the annual coding files and highlight tips for successful billing. We will conclude with SNF CB scenarios and review the resources available.
1.5
Thursday, August 28
English
Start:
10:00 a.m.
End
11:00 a.m.
Medicare Navigator Medicare Secondary Payer (MSP): Fundamentals
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. Our first webinar of the series will provide an overview of the MSP provisions and define various types of common coverage situations.
1.0
Thursday, August 28
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Navigator Provider Enrollment: Submitting a Sole Owner Application through the Provider Enrollment, Chain and Ownership System (PECOS)
The Medicare Navigator Provider Enrollment series promotes compliance with initial enrollment, record maintenance and revalidation for a variety of Medicare facility, provider and supplier types. During this webinar, we will review how to submit a sole owner application using the Provider Enrollment, Chain and Ownership System (PECOS). A sole owner is defined as the only owner of a Professional Association (PA), Professional Corporation (PC), or Limited Liability Company (LLC) in which the provider renders health care services to the self-owned company, and the business is legally separate from personal assets.
1.5
Wednesday, September 3
English
Start:
10:00 a.m.
End
11:30 a.m.
Modifiers of the Month: Procedural Modifiers, 22, 52 and 53
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. Modifiers 22, 52, and 53 are required when billing for an increased, reduced, or discontinued procedure. During this webinar, we will define each modifier, explore common scenarios for use and review applicable supporting documentation requirements.
1.5
Wednesday, September 3
English
Start:
1:00 p.m.
End
2:30 p.m.
Skilled Nursing Facility (SNF) Billing Guidance
Join this skilled nursing facility (SNF) webinar to learn the billing requirements for SNF claims. We will review the components for SNF billing situations such as change in level of care, no-pay claims, benefit exhaust, SNF readmissions, leave of absence, and demand billing. We will provide valuable SNF resources and self-service tools available.
1.5
Thursday, September 4
English
Start:
10:00 a.m.
End
11:30 a.m.
Skilled Nursing Facility (SNF) 5-Claim Probe and Educate and Understanding the Patient Driven Payment Model (PDPM)
In this webinar we will review the Skilled Nursing Facility (SNF) 5-Claim Probe and Educate initiative and how it relates to the Patient Driven Payment Model (PDPM). PDPM determines the Medicare Part A reimbursement rate in the SNF setting. We will explore the components of PDPM. We will review SNF Prospective Payment System (PPS) resources and self-service tools available.
1.5
Thursday, September 4
English
Start:
1:00 p.m.
End
2:00 p.m.
Unveiling the New Part B Medicare Provider Website
Join us for a sneak peak of the new First Coast Jurisdiction N (JN) Part B provider website launching September 8. Redesigned with the user experience as the main focus, we will preview the modernized interface consisting of integrated top menu options, simplified flyouts, streamlined landing pages, improved databases and search functionality. We will also demo navigation to most the frequently used content and tools and identify enhanced website features.
1.0
Friday, September 5
Spanish
Start:
10:00 a.m.
End
11:00 a.m.
Unveiling the new First Coast Part A and B provider website
Join us for a sneak peak of the new First Coast Jurisdiction N (JN) Part A and B provider website launching September 8. Redesigned with the user experience as the main focus, we will preview the modernized interface consisting of integrated top menu options, simplified flyouts, streamlined landing pages, improved databases and search functionality. We will also demo navigation to most the frequently used content and tools and identify enhanced website features.
1.0
Friday, September 5
English
Start:
1:00 p.m.
End
2:00 p.m.
Unveiling the New Part A Medicare Provider Website
Join us for a sneak peak of the new First Coast Jurisdiction N (JN) Part B provider website launching September 8. Redesigned with the user experience as the main focus, we will preview the modernized interface consisting of integrated top menu options, simplified flyouts, streamlined landing pages, improved databases and search functionality. We will also demo navigation to most the frequently used content and tools and identify enhanced website features.
1.0
Monday, September 8
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Implementing Advanced Primary Care Management (APCM) Guidelines
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. This session will review Medicare’s guidelines for a new service that reflects the essential elements of advance primary care: Advance Primary Care Management (APCM). Join us to review the guidelines and components for this new service. We will discuss billing requirements and provide resources to assist in learning more.
1.0
Tuesday, September 9
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Part A: A Guide to Inpatient Services
The Medicare Navigator Part A Claims series supports institutional providers billing on the UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will provide an overview of billing requirements for Part A acute hospital inpatient coverage services. We will address various billing scenarios including claim overlaps, transfers and ancillary billing.
1.5
Tuesday, September 9
English
Start:
1:00 p.m.
End
2:00 p.m.
StayConnected: Transitioning Patient Care Coordination
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. Transitional care management (TCM) services are a critical component to bettering patient health outcomes by supporting care coordination and care continuity post facility discharge. During this webinar, we will review Medicare coverage and billing requirements for transitional care, identify types of providers who can render these services, address how to avoid common improper payment errors, and conclude with documentation guidance.
1.0
Wednesday, September 10
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Provider Enrollment: Revalidating Enrollment Information
The Medicare Navigator Provider Enrollment series promotes compliance with initial enrollment, record maintenance and revalidation for a variety of Medicare facility, provider and supplier types. Our next event spotlights the Medicare revalidation process, including how to identify revalidation due dates, complete and submit a revalidation application, and monitor the processing status of the application once submitted. We will conclude with an overview of the new "stay of enrollment" status for non-responsive providers.
1.5
Wednesday, September 10
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Integrating Chronic and Other Care Management Services into Patient Care
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. This webinar will review chronic care management (CCM), principal care management (PCM), principal illness navigation (PIN) and community health integration (CHI) services which are intended to support patients with chronic conditions. We will define each service, outline patient and provider eligibility and review billing and coverage requirements.
1.5
Wednesday, September 10
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Documentation Fundamentals for Evaluation and Management (E/M) Services
Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) workshop series. This webinar will spotlight best practices for maintaining compliance with medical record documentation and authentication requirements to avoid common improper payment errors.
1.5
Thursday, September 11
English
Start:
10:00 a.m.
End
11:00 a.m.
StayConnected: Assessing and Managing Patient Cognitive Needs
The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services. Medicare patients benefit from Cognitive Assessment & Care Plan Services (CACPS). A cognitive assessment affords the provider an opportunity to more thoroughly evaluate a patient's cognitive function and develop a care plan when signs of cognitive impairment are evident. During this webinar, we will define cognitive assessment and care plan services, identify patient and provider eligibility, and review billing, coverage and documentation requirements.
1.0
Thursday, September 11
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Modifier of the Month: Repeat Procedures Modifiers: 76, 77 and 91
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. Modifiers 76, 77 and 91 are used to reflect the rare circumstances when services must be repeated. During this webinar, we will review how to avoid duplicate claim denials by appending these modifiers and outline important documentation requirements.
1.5
Tuesday, September 16
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Coverage and Policy: Understanding National Coverage Determinations (NCD)
The Medicare Navigator Coverage and Policy series is designed to support providers with searching, locating and understanding Medicare coverage requirements. This webinar will provide an overview of national coverage determinations (NCD) and how they aid in determining reasonable and necessary criteria for a variety of services.
1.5
Wednesday, September 17
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Part B Claims: Billing Requirements
The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will examine the Part B claims process for filing a claim, including how to submit supplemental documentation. We’ll also cover best practices in identifying code selection, Medicare coverage and self-service resources.
1.5
Wednesday, September 17
English
Start:
12:00 p.m.
End
1:00 p.m.
Medicare Navigator Fee Schedules: Identify Part B Reimbursement Rates
This three-part Medicare Navigator webinar series is designed to provide a thorough examination of various Medicare fee schedules and how to effectively use them. We will begin this series by demonstrating how to successfully navigate the Novitas and First Coast provider websites to locate fee schedules and outline how to determine which fee schedule to use.
1.0
Wednesday, September 17
English
Start:
2:00 p.m.
End
3:30 p.m.
National Part A/B MAC Ambulance Supplier Coalition: Second meeting
Ambulance suppliers and providers are invited to attend the second virtual National Part A and B Ambulance Provider/Supplier Coalition meeting during EMS week hosted by the MACs. The MACs will respond to pre-submitted provider questions during the event and share beneficial resources. Click here to view the full invitation and registration details.
0.0
Thursday, September 18
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Medicare Secondary Payer (MSP): Identifying the Primary Insurer
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. Our next event outlines approaches to screening patients to obtain insurance coverage information and to validate that information. We will also explore the role of the MSP Contractor and identify resources for patient eligibility and MSP-related questions.
1.5
Friday, September 19
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Preventive Services: Wellness Visits
The Preventive Services series identifies a variety of Medicare covered preventive services and provides an overview of coverage, patient eligibility, and billing requirements. This webinar will focus on the Medicare initial preventive physical examination (IPPE) and annual wellness visit (AWV). We will also review the social determinants of health (SDOH) risk assessment as an optional part of the AWV. Using improper payment errors identified by the Comprehensive error Rate Testing (CERT) program and medial review, we will highlight best practices to prevent these billing and documentation errors from occurring in your practice.
1.5
Monday, September 22
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Getting Started with Medicare
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our first event will introduce the Medicare program and contractors, enrollment options, beneficiary eligibility, coverage policies and reimbursement methods.
1.5
Tuesday, September 23
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Enrolling in Electronic Billing
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. This webinar will highlight the benefits of billing electronically and review the various electronic billing options available. We will conclude with an overview of the necessary steps to enroll as an electronic biller.
1.5
Tuesday, September 23
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Self-Help Solutions for Evaluation and Management (E/M) Service Requirements
Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) workshop series. During this webinar, we will identify web-based resources and interactive tools designed to assist providers, coders, billers, compliance officers and others with locating and understanding E/M requirements. Join us for live demonstrations of these self-help tools.
1.5
Wednesday, September 24
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Billing Part B Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part B professional services, fields on the CMS-1500 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, September 25
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Billing Part A Services
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our next event will review Medicare billing requirements for Part A institutional services, fields on the CMS-1450/UB-04 claim form (or electronic equivalent) and claims processing expectations.
1.5
Thursday, September 25
English
Start:
1:00 p.m.
End
2:30 p.m.
Updates for the Hospital Outpatient Department (OPD) Prior Authorization (PA) Program
This webinar will review the prior authorization (PA) program for hospital outpatient department (OPD) services. Under prior authorization, the provider submits the prior authorization request (PAR) and supportive medical documentation to the Medicare Administrative Contractor (MAC) and receives an affirmed or non-affirmed decision prior to rendering the service. As a condition of payment, a PAR is required for the following hospital OPD services: blepharoplasty, blepharoptosis repair, and brow ptosis repairs; botulinum toxin injections; panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; rhinoplasty and related services; vein ablation and related services; cervical fusion with disc removal, implanted spinal neurostimulators, and facet joint interventions. This webinar will review the PAR process review decision timeframes, common avoidable reasons for non-affirmations and documentation guidelines highlighting botulinum toxin injections; panniculectomy, excision of excess skin and subcutaneous tissue (including lipectomy), and related services; and rhinoplasty and related services. Members of our PA team will be available for questions relating to the PA program.
1.5
Friday, September 26
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Appealing and Correcting Claims
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. The last event in our series will review options available to providers when they disagree with Medicare's claim decision or discover an error with a prior claim submission.
1.5
Monday, September 29
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Getting Started with Medicare
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. Our event will introduce the Medicare program and contractors, enrollment options, beneficiary eligibility, coverage policies and reimbursement methods.
1.5
Tuesday, September 30
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Navigator Part B Claims Process: Billing Compliance
The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. CMS developed the National Correct Coding Initiative (NCCI) program to promote national correct coding of Medicare Part B claims. This webinar will review the NCCI, which includes the procedure-to-procedure (PTP) editing, modifiers, add-on codes (AOCs), and medically unlikely edits (MUEs) editing.
1.5
Tuesday, September 30
English
Start:
12:30 p.m.
End
1:30 p.m.
Wheelchair Options and Accessories
This is your opportunity to hear directly from the Durable Medical Equipment (DME) Medicare Administrative Contractors (MAC) regarding Medicare’s criteria necessary for the coverage of wheelchair options and accessories. Representatives from all four DME MAC jurisdictions will join the Part A/B education staff to explain what is required in the medical records, orders, and related documentation to support the coverage.
0.0
Tuesday, September 30
English
Start:
1:00 p.m.
End
2:30 p.m.
Repetitive Scheduled Non-Emergent Ambulance Transports (RSNAT) Prior Authorization Requirements
This webinar is for Part B ambulance suppliers enrolled as an independent ambulance supplier that bills for repetitive scheduled non-emergent ambulance transports. Under prior authorization, the supplier submits the prior authorization request and supportive medical documentation to the Medicare Administrative Contractor (MAC) and receives an affirmed or non-affirmed decision prior to rendering the service. Prior authorization helps ensure that applicable coverage, payment and coding rules are met before services are rendered. This webinar will review the ambulance benefit policy, submission requirements, documentation guidelines, and end with an overview of common avoidable reasons providers receive a non-affirmed decision.
1.5
Tuesday, September 30
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Enrolling in Electronic Billing
New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series. This webinar will highlight the benefits of billing electronically and review the various electronic billing options available. We will conclude with an overview of the necessary steps to enroll as an electronic biller.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.