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SPOT News

Modified: 8/16/2021
Providers can use SPOT to conveniently submit level-one appeals (called redeterminations) and check status.
Modified: 8/16/2021
Providers can use SPOT to conveniently submit appeal requests (level one and level two appeals) and check status.
Modified: 8/6/2021
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Modified: 5/24/2021
Use SPOT's secure documentation feature to submit and retrieve a variety of documentation securely through the portal.
Modified: 4/21/2021
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.
Modified: 4/19/2021
Learn about recent updates to SPOT's eligibility feature and recommended browser details.
Modified: 4/10/2021
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
Modified: 2/11/2021
SPOT users are encouraged to review these reminders about multi-factor authentication (MFA).
Modified: 1/21/2021
Please view these urgent reminders that apply to all SPOT users.
Modified: 1/21/2021
Please view these urgent reminders that apply to all SPOT approvers.
Modified: 1/15/2021
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Modified: 1/15/2021
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in IDM.
Modified: 1/15/2021
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 30 days to maintain access.
Modified: 9/20/2020
Missed something regarding SPOT? View the SPOT news email archives.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.