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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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SPOT News

Modified: 6/23/2025
This page provides system status, regular maintenance times and any additional scheduled maintenance times.
Modified: 5/29/2025
A complete list of features currently available in SPOT with descriptions.
Modified: 2/11/2025
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Modified: 11/26/2024
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
Modified: 11/26/2024
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.
Modified: 11/25/2024
We've heard your feedback, and we have some answers. Please view these responses to what you're telling us.
Modified: 11/18/2024
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Modified: 5/2/2024
View the most recent Electronic Billing Newsletter to stay updated on EDI-related information.
Modified: 4/26/2024
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in IDM.
Modified: 6/30/2023
Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.