First-level appeals status
Find the outcome of first-level appeals on SPOT – Online access to first-level appeals outcomes, exclusively on SPOT.
Confirmation of appeal requests -- Use this tool for confirmation that appeal requests have been received by First Coast Service Options.
Before you request a redetermination on a denied claim, review these tips to avert delays in payment and save some valuable time.
Find information on how to appeal Medicare coverage and payment decisions including: appropriate levels of appeals, forms, training, and FAQs.
Locate the necessary forms to appeal claim decisions.
Find the answers to common appeals-related questions.
Appeals contact information
Find phone numbers and addresses for appeals-related inquiries.
Did you receive a demand letter or notice an overpayment? Learn more with the following resources and forms:
FAQs -- learn more about how to handle overpayments
Forms -- find the appropriate forms to resolve or dispute overpayments
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.