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Last Modified: 11/16/2022 Location: FL, PR, USVI Business: Part A, Part B

First Coast Medicare EDI system status and scheduled maintenance

Current system status

TIBCO Gateway is currently available.
Florida Part B Remittance Delay:
UPDATE: November 16 – The Florida Part B 835 ERA file delay issue is expected to be resolved the first week of December. Once resolved, you will be able to retrieve the ERA file dated November 9. We are working on this issue as a top priority. This notification will be updated once the ERA files have processed. Thank you for your continued patience.
ISSUED: November 10 – Florida remittance file delay: The Part B 835 Electronic Remittance Advice (ERA) files for Florida for retrieval on November 10 are delayed. We will update this notice once the files are available. We apologize for any inconvenience this may cause.

Regular maintenance schedule

The TIBCO gateway is available 24/7, except for routine weekly maintenance and scheduled outages to maintain performance and allow for functionality updates. During weekly maintenance and scheduled outages, access to the gateway may be unavailable. The routine maintenance schedule can be found below:
No additional maintenance scheduled at this time.

Additional upcoming EDI gateway maintenance schedule

Additional scheduled maintenance which affects the ability to connect to the gateway will be listed below.
No additional maintenance scheduled at this time.

Stay informed

Urgent system alerts will be posted above and sent via eNews to users that are subscribed to receive First Coast’s EDI eNews. If you are not currently subscribed to eNews, you are encouraged to do so at https://medicare.fcso.com/Header/137525.asp. To receive EDI alerts, select the Part A & Part B Electronic Data Interchange list when subscribing.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.