CERT resources center
The Comprehensive Error Rate Testing (CERT) CID lookup was developed so providers can obtain a status of their CERT sampled claims. This tool provides information for sampled claims where a decision has been made by the CERT review contractor or is pending review.
The Part A/B Medicare administrator contractors (MACs) joined forces to communicate national issues of concern regarding improper payments to the Medicare program, resulting in the creation of the A/B contractor Comprehensive Error Rate Testing (CERT) task force.
Medical record requests
Medical records may be requested by the CERT or other Medicare contractors. You may use the following links to access medical documentation checklists to assist you in responding to requests for medical records.
CERT program reference guide -- this guide shows the complete CERT process, including how to respond to medical record requests. 
View CERT articles and resources on the First Coast Service Options (First Coast) websiteView articles and resources pertaining to medical documentation on the First Coast websiteCourses and interactive tools
Physician signature requirements for medical documentation 
-- this simulation provides direction on requirements of the physician's signature for all medical documentation.Medical Documentation Request 
-- This course addresses key components of the documentation request, including timeframes in which to respond to requests, recommended items to include, and acceptable submission methods.FAQs
FAQs regarding the CERT program -- review questions and answers pertaining to the CERT program.CMS resources
'CERT Signature Requirements' fact sheet 
-- covers common denials related to signature requirements and medical documentation.CERT Process for Handling a Provider's Allegation of Medical Record Destruction -- (SE0547) -- outlines the process Medicare providers should follow when requested medical records are destroyed by disaster.Recommendations regarding the development of a model compliance plan for clinical laboratories the Office of the Inspector General (OIG) and other federal agencies have emphasized the importance of compliance plans.Medicare Learning Network® (MLN) Products Provider Compliance page -- find educational products on how to avoid common billing errors and other improper activities.CERT references
Comprehensive error rate testing contact information -- this document includes information on how to contact the CERT documentation contractor.First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
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