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Secure Provider Online Tool (SPOT)

Introduction to SPOT
List item Putting the spotlight on SPOT View this self-paced webinar which highlights the advantages of having a SPOT account, how to get started, and includes a demo of current and future portal features.
What is SPOT?
The Secure Provider Online Tool (SPOT) is a free web-based application hosted through the Centers for Medicare & Medicaid Services' (CMS) Identity Management (IDM) system External which provides access to an abundance of Medicare data.
What can SPOT do for you?
SPOT provides users access to a variety of features, including:
Access benefits/eligibility data and documentation Search claims and payment related data
  • List itemView benefits and eligibility data
  • List itemLook up a Medicare Beneficiary ID
  • List itemElectronically submit forms through secure documentation, including:
  •   First-level appeals forms
  •   Additional documentation responses
  •   CMS-838 Credit Balance Report
  • List itemObtain first-level appeals outcomes
  • List itemRetrieve documentation
  • List itemView claims data, such as:
  •   Claim status
  •   Reopen a Part B claim
  •   Medical review additional documentation request status
  • List itemSearch payment history data
  • List itemRequest data reports
  •    Part A/B Provider Data Summary (PDS)
  •    Part B Comparative Billing Report (CBR)
  • Visit the SPOT user information page for account help, news, FAQs, and more.
    List item
    Register now for free access to eligibility data, level-one appeals outcomes, claim status, remittance details, and more.
    What users are saying...
    Using SPOT daily makes it easy to perform simple claim corrections, submit documentation, and maintain good time management.
    Jennifer Deaton, Billing Specialist - Tallahassee Primary Care Associates
    The upload of documentation is simple, and the information that needs to be entered is very clear. I love using SPOT and being able to submit everything through the portal.
    Tamara Vega, Claim Specialist - Health Systems Solutions
    First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.