Secure Provider Online Tool (SPOT)
Error message when logging into SPOT
– Follow these steps
if you see 'Malformed Assertion sent to Netscaler; Please contact your administrator'
The Secure Provider Online Tool (SPOT) is a free
web-based application hosted through the Centers for Medicare & Medicaid Services' (CMS) Enterprise Identity Management (EIDM) portal
which provides access to an abundance of Medicare data.
Visit the SPOT user information page for account help, news, FAQs, and more.
Register now for free access to eligibility data, level-one appeals outcomes, claim status, remittance details, and more.
“Using SPOT daily makes it easy to perform simple claim corrections, submit documentation, and maintain good time management.”
Jennifer Deaton, Billing Specialist - Tallahassee Primary Care Associates
“ The upload of documentation is simple, and the information that needs to be entered is very clear. I love using SPOT and being able to submit everything through the portal.”
Tamara Vega, Claim Specialist - Health Systems Solutions
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.