Contact the SPOT help desk

Need to reach out? Call or email the SPOT Help Desk for SPOT portal-related assistance. Available Monday-Friday 8 a.m.- 5 p.m. ET (excluding holiday closings and training dates).

Call

855-416-4199 (TTY 711)

Press 1 for general assistance
Press 2 for SPOT enrollment assistance

Email

SPOT help desk: FCSOSPOTHelp@fcso.com
SPOT enrollment forms only: MedicareEDI@FCSO.com

Mailing address

First Coast Service Options
EDI
P.O. Box 3703
Mechanicsburg, PA 17050-1861

Additional SPOT information