Provider contact center (PCC) closures

Training closures

Part A

Part B


The Florida Part A, U.S. Virgin Islands Part A and Puerto Rico Part A provider contact centers will be closed for business from 2 to 4 p.m. ET. 

  • Thursday, August 21
  • Thursday, August 28
  • Thursday, September 4
  • Thursday, September 11
  • Thursday, September 18
  • Thursday, September 25

Our customer service representatives will not be available; the Medicare Part A Interactive Voice Response (IVR) unit will be available as usual at 877-602-8816 (toll free).

 

The Florida Part B, U.S. Virgin Islands Part B and Puerto Rico Part B provider contact centers will be closed for business from 2 to 4 p.m. ET. 

  • Thursday, August 21
  • Thursday, August 28
  • Thursday, September 4
  • Thursday, September 11
  • Thursday, September 18
  • Thursday, September 25

Our customer service representatives will not be available; the Medicare Part B Interactive Voice Response (IVR) unit will be available as usual at 877-847-4992 (toll free).


Holiday closures

Click here to view First Coast’s holiday closures.