Last Modified: 10/1/2022
Location: FL, PR, USVI
Business: Part A, Part B
Welcome to the First Coast Service Options Inc. (First Coast) website. This site is designed for Medicare providers. This site is offered to you conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this website constitutes your acceptance and agreement to all such terms, conditions and notices. If you do not agree to the terms and conditions of use, you may not access or otherwise use this website.
Use Limitations. This website is for your use in participating in the Medicare program and is not intended for commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained from this website, except as follows:
You may download and make copies of the content and other downloadable items displayed on this site for personal, noncommercial use only, provided that you maintain all copyright and other notices contained in such content. Copying or storing of any content for other than Medicare, noncommercial use is expressly prohibited without the prior written permission from First Coast, or the copyright holder identified in this individual contents copyright notice.
Notices. First Coast Service Options Inc. ("First Coast") owns the compilation copyright to this website. First Coast ©2020 All rights reserved. First Coast Service Options is a service mark of First Coast Service Options Inc.
First Coast is a Centers for Medicare & Medicaid Services-contracted Medicare administrative contractor (MAC).
First Coast operates as a quality management system, which complies with requirements of International Standards Organization 9001:2015.
Liability Disclaimer. The information and other material published on this website may include inaccuracies or typographical errors. Changes are periodically made to the information contained herein. First Coast reserves the right to change the website at any time, in its discretion. First Coast does not warrant that the functions contained in the website or any materials or content contained therein will be interrupted or error free, that defects will be corrected, or that the website or the server that makes it available is free of viruses or other harmful components. First Coast and its subsidiaries and affiliates shall not be liable for the use of the website, including, without limitation, the content and any errors contained therein.
FIRST COAST MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, MATERIALS, PRODUCTS OR SERVICES CONTAINED OR DISCUSSED ON THIS WEBSITE FOR ANY PURPOSE. ALL SUCH INFORMATION, SOFTWARE, MATERIALS, PRODUCTS OR SERVICES ARE PROVIDED "AS IS" TO THE FULLEST EXTENT PERMISSIBLE BY LAW WITHOUT WARRANTY OF ANY KIND AND ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES, CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, ARE EXPRESSLY DISCLAIMED. IN NO EVENT SHALL FIRST COAST BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, MATERIALS, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THIS WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THIS WEBSITE FOR ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTIES OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SITE OR ANY LINKED WEBSITE. FURTHER, COMPANY AND ITS SUBSIDIARIES AND AFFILIATES DISCLAIM ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF First Coast HAS BEEN ADVISED OR THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. First Coast DOES NOT REPRESENT OR ENDORSE THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION DISPLAYED OR DISTRIBUTED THROUGH THE WEBSITE. YOU ACKNOWLEDGE THAT ANY RELIANCE UPON SUCH OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION SHALL BE AT YOUR SOLE RISK. First Coast RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE WEBSITE. BCBSF DOES NOT AND CANNOT REVIEW ALL MATERIALS POSTED TO THE SITE BY USERS, AND First Coast IS NOT RESPONSIBLE FOR ANY SUCH MATERIALS POSTED BY USERS. HOWEVER, First Coast RESERVES THE RIGHT AT ALL TIMES TO DISCLOSE ANY INFORMATION AS NECESSARY TO SATISFY ANY LAW, REGULATION OR GOVERNMENT REQUEST, OR TO EDIT, REFUSE TO POST OR TO REMOVE ANY INFORMATION OR MATERIALS, IN WHOLE OR IN PART, THAT IN FIRST COAST’S SOLE DISCRETION ARE OBJECTIONABLE OR IN VIOLATION OF THIS AGREEMENT.
No unlawful or prohibited use. As a condition of your use of this website, you warrant and represent to First Coast that you will not use this website for any purpose that is unlawful, violates any third party's rights, or is prohibited by these terms, conditions and notices.
Links to third-party websites. This site may contain links to sites operated by third parties. Such links are provided for your reference only. First Coast does not control such sites, and is not responsible for their content. The inclusion of such links within this site does not suggest any endorsement of the material on such sites or any association with their operators. First Coast cannot be responsible for the privacy practices of other organizations or the content of external websites.
Monitoring. First Coast may monitor your use of this site, and may freely use and disclose any information and materials received from you or collected through your use of this site for any lawful reason or purpose as disclosed in our Privacy Statement on our homepage or at the point of data collection, as applicable.
Changes in website. First Coast may change, suspend or discontinue any aspect of the site at any time, including the availability of any site feature, database or content. First Coast may also impose limits on certain features and services or restrict your access to parts or all of the site without notice or liability.
Your representations. You represent, warrant and covenant that:
1. You shall not upload, post or transmit to or distribute or otherwise publish through the website any materials which (i) restrict or inhibit any other user from using and enjoying the website, (ii) are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit or indecent, (iii) constitute or encourage conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate law, (iv) violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, patent, rights of privacy or publicity or any other proprietary right, (v) contain a virus or other harmful component, (vi) contain any information, software or other material of a commercial nature, (vii) contain advertising of any kind, or (viii) constitute or contain false or misleading indications of origin or statements of fact.
2. You are at least eighteen (18) years old.
Your indemnification. You hereby agree to indemnify, defend and hold First Coast, and all its officers, directors, owners, agents, employees, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of this Agreement or the foregoing representations, warranties and covenants, including, without limitation, attorneys fees and costs. You shall cooperate as fully as reasonably required in the defense of any claim. First Coast reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of First Coast.
Service Contact. If you have any questions about this website or have technical problems in accessing information on our website, please contact us using the information provided on the Contact Us webpage.
Modification. First Coast reserves the right to change the terms, conditions and notices under which this site is offered.
Governing Law. This Agreement is governed by the laws of the State of Florida applicable to agreements entered into and wholly to be performed therein. You hereby consent to the exclusive jurisdiction and venue of the state and federal courts within Duval County, Florida, for the resolution of all disputes arising out of use of this website. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and First Coast as a result of this Agreement or use of the website.
Legal Process. This Agreement is subject to existing laws and legal process. Nothing in this Agreement shall derogate First Coast's right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by First Coast with respect to such use.
Invalidity. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect.
YouTube. First Coast's YouTube channel is intended for informational purposes only. By interacting with this YouTube channel, you agree to comply with the following guidelines. The videos provide a general summary that explains certain aspects of the Medicare program, but is not a legal communication, or a replacement for written laws, regulations, or other Medicare interpretive materials published by HHS or CMS. We encourage viewers to review the specific laws, regulations, and rulings for their particular circumstances. The information enclosed was current at the time it was published. Medicare policy changes frequently. The videos were prepared as a tool to assist providers and is not intended to grant rights or impose obligations.
Entire Agreement. This Agreement contains the entire agreement between you the user and First Coast with respect to this website. It supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the use and First Coast with respect to this website.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.