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Last Modified: 10/6/2023 Location: FL, PR, USVI Business: Part B, Part A

Appeals: Contact information

Need to reach out? Call our provider contact center or submit a Medicare program-related request for general appeals assistance.

Provider Contact Center – General appeals questions

Location
Part A contact info
Part B contact info
TTY
Florida/U.S. Virgin Islands
888-664-4112
866-454-9007
711
Puerto Rico
877-908-8433
877-715-1921
711
Appeals fax submission
(First level appeals only)
904-361-0593
904-361-0595
n/a

Mailing information – First level appeal only

In addition to fax or SPOT portal submission, you may also mail your redetermination form for a first-level appeal:

Florida
Puerto Rico / U.S. Virgin Islands
First Coast Service Options
JN Redeterminations Part A/B
P.O. Box 3411
Mechanicsburg, PA 17055-1850
First Coast Service Options
JN Redeterminations Part A/B
P.O. Box 3412
Mechanicsburg, PA 17055-1851

Additional appeals information

Find the appeals form you need:
Check how long you have to submit an appeal:
General appeals resources:
Part A
Part B
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.