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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Events

Modified: 11/30/2023
Check our upcoming provider events calendar and learn how to register for free webinars that will help you increase your knowledge of the Medicare program and find ways to improve Medicare billing and payment efficiency.
Modified: 11/17/2023
Need help accessing webinar materials, access our step-by-step tutorial.
Modified: 10/20/2023
How can CMS improve processes and eliminate unnecessary requirements for medical review and prior authorization? Join CMS, to let them know. This will be held Thursday, November 2 from 1:00 to 3:30 p.m. ET.
Modified: 9/14/2023
Check out our video on billing and documenting ambulance services for Medicare. Let us know what you think by selecting the Like button and don’t forget to subscribe to our YouTube channel.
Modified: 10/1/2023
We added a YouTube video on Medical Review best practices to prevent unnecessary “non-response” denials. Let us know what you think by selecting the Like button and don’t forget to subscribe to our YouTube channel. Thanks for watching!
Modified: 4/7/2023
First Coast develops educational campaigns to focus our outreach efforts on topics or initiatives that matter most to our providers and beneficiaries we serve.
Modified: 10/27/2023
First Coast is exploring innovative ways we can help reduce disparities in healthcare delivery and utilization by developing solutions that equip Medicare participating providers with the ability to tailor their care to meet the unique needs of their respective communities.
Modified: 11/6/2023
Join our webinar on December 6 to learn about split or shared E/M visits. (2-3:30 p.m. ET)
Modified: 11/10/2023
Effective July 1, CMS added facet joint interventions as a new service category to the hospital outpatient department (OPD) prior authorization program. Join our webinar on December 7 to review billing requirements and how to submit a prior authorization request. (10-11:30 a.m.)
Modified: 10/18/2023
Join our webinar on December 7 to learn about the documentation requirements for code 97110 and the proper use of the KX modifier (2-3:30 p.m. ET). This event will be delivered in Spanish.
Modified: 11/13/2023
Join us for Medicare quarterly updates webinar on December 12. Don't miss out on this opportunity to learn important information about changes and updates in the Medicare program that may impact you. (11:30 a.m.-1 p.m.)
Modified: 11/13/2023
Join our webinar on December 13 and 14 to review the Medicare ambulance benefit and the prior authorization program for repetitive, scheduled, non-emergent ambulance transport (RSNAT) services. This event will be delivered in English and Spanish (10-11 a.m. ET)
Modified: 10/30/2023
Join our webinar on December 14 to learn about documenting the skilled nursing facility (SNF) medical record accurately and completely. (1:30-3 p.m. ET)
Modified: 11/9/2023
Join our webinar on December 19 to learn billing guidance for drugs and biologicals. (11 a.m-12:30 p.m. ET)
Modified: 11/3/2023
Join our webinar on December 19 to learn about the inpatient rehabilitation facility (IRF) documentation requirements. (1-2:30 p.m. ET). This event will be delivered in Spanish.
Modified: 11/20/2023
Join our webinar on December 20 to learn about coordinating Part B and consolidated billing for patients in a covered skilled nursing facility (SNF stay). (10-11:30 a.m. ET)
Modified: 11/25/2023
Join our webinar on December 21 to learn about documenting outpatient hospital services accurately and completely. (11 a.m.-noon ET)
Modified: 10/10/2023
Medicare beneficiaries can take advantage of preventive services to help ensure early detection of chronic diseases. Join us with TMF Health Quality Institute, the Quality Innovation Network-Quality Improvement Organization (QIN-QIO) for CMS focused on promoting quality health care. (1-2 p.m. ET)
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.