Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this convenient inquiry checklist.
To ensure you have all the information needed to submit your reopening request(s) via the IVR, we suggest using the IVR reopening request help sheet when preparing to call the IVR.
Opens a compressed (zipped) file that contains a listing of all known skilled nursing facility provider IDs, along with each facility's name and address.
A self-service feature is available via the Part B interactive voice response (IVR) that allows providers/customers to request telephone reopenings on certain claims via the IVR.
This directory contains information for Medicare Advantage, demonstration, PACE, and cost organizations that have an active contract with CMS at the time of the directory’s publication.
Link to the Medicare Managed Care Manual on the CMS.gov website (Pub. 100-16).
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
