Register to use the Secure Provider Online Tool (SPOT) which offers providers the convenience of online access to claims status and other essential Medicare data.
Learn about processing issues currently being worked by First Coast, how they may affect you, and what actions (if any) you need to take. Updates to reported issues are provided here.
Find phone numbers and addresses for claims-related inquiries.
Learn how to bill correctly by using common procedure codes, modifiers, and other billing codes.
Review the most common inquiries received by the provider contact center and learn how to increase the number of claims that pass through edits and into processing by avoiding the top reasons for claims being rejected.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.