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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Tips on Inquiries, Denials, and RUCs

Modified: 9/28/2022
First Coast offers several online tools for you to diagnose why your Medicare claims were denied and resources to help you prevent future claims from such a fate. When a claim gets denied, with First Coast’s web tools you can solve many issues without having to call customer service or submit a written inquiry. Review these tips to improve your cash flow and save time by eliminating denied claims from your medical practice.
Modified: 4/21/2021
Reduce the time it takes to answer your Medicare question by viewing common Part B inquiries received by customer service.
Modified: 2/3/2021
Successfully complete claim processing and enhance your cash flow by learning how to avoid common reasons why Part B claims are returned as unprocessable (RUC).
Modified: 4/5/2022
Successfully complete claim processing and enhance your cash flow by learning how to avoid common reasons why Part B claims deny.
Modified: 8/14/2022
There could be several reasons why your claim was denied or otherwise did not process successfully. Use these available resources to identify claims processing codes.
Modified: 7/22/2022
Enhanced duplicate claim edits include pending and same claim details in history review of duplicate procedures and services. Bill correctly the first time to avoid duplicate denials.
Modified: 4/5/2022
Learn how to avoid rejects of crossover claims by ensuring that the addresses you have on file with Medicare and Medicaid match and are in the appropriate format.
Modified: 7/23/2020
View tips to common claims inquiries and denials.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.