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Last Modified: 3/6/2025 Location: FL, PR, USVI Business: Part A, Part B

The SPOT User Guide

Section 11 – Online resources

Many valuable resources are accessible from the footer menu within SPOT.
oter
Figure 1: Footer
Self-service Tools
The first resource listed is the Self-service Tools. This link will take you directly to the tools center on our provider website:
ols center
Figure 2: Tools center
References
The References page provides many useful links shown below:
ferences
Figure 3: References
Educational Events
The Education Events link will take you directly to the Events calendar on our provider website.
Site Map
The Site Map provides a comprehensive listing and quick links to each feature available in SPOT.
te map
Figure 4: Site map
Privacy Policy
The Privacy Policy link will take you directly to the full Privacy Policy available on the provider website.
Terms and Conditions
The Terms and Conditions link will take you directly to the full terms of use available on our provider website.
My IDM Account
The My IDM Account page provides a direct link to the IDM website where users may update profile information, such as passwords and MFA devices. Users will also find a link to the reference page which offers instructions on how to update this information. This page also provides users with their IDM User Name, User ID, Organization Name, and Organization Submitter ID.
y IDM Account
Figure 5: My IDM Account
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.