Learning on demand center

Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.

To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:

Select which best describes you: Health Care Professional Person(s) with Medicare

This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.

Home ► Part A ► Learning on demand center

Learning on Demand Center

Learn more about the Medicare program

The Learning on Demand Center offers access to top requested eductional videos, web-based trainings (WBT), recordings, and tutorials. We invite you to browse these playlists and increase your Medicare knowledge.

Note: Some educational materials will require access to First Coast University. If you do not have access, learn how to create your free account.

COVID-19

New provider training

Provider enrollment

Evaluation and management

Specialty services

SPOT

Basics of billing and appealing

Prior authorizations

Catch up on recent Medicare changes

COVID-19

View the latest COVID-19 courses >>

New provider training

View new provider training opportunities >>

Provider enrollment

Gain an understanding of the enrollment process >>

Evaluation and management (E/M)

Get E/M guidance >>

Specialty services

View specialty training opportunities >>

Secure Provider Online Tool (SPOT)

Learn about features on SPOT >>

Basics of billing

Discover the basics of billing >>

Prior authorizations

Learn more about the prior authorization process >>

Recent Medicare changes

Catch up on recent Medicare changes >>

Additional education

View our education page for other opportunities including instructor-led training and more >>

Check out our YouTube page

First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.