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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Claims resources

Avoid the wait, submit electronically
This tool provides a description associated with the Medicare Part A reason codes. Simply enter a valid reason code and the description associated with the reason code you entered will be displayed.
Register to use the Secure Provider Online Tool (SPOT) which offers providers the convenience of online access to claims status and other essential Medicare data.
Claims contact information
Find phone numbers and addresses for claims-related inquiries.
Learn how to bill correctly by using common procedure codes, modifiers, and other billing codes.
Learn about processing issues currently being worked by First Coast Service Options, how they may affect you, and what actions (if any) you need to take. Updates to reported issues are provided here.
Review the most common inquiries received by the provider contact center and learn how to increase the number of claims that pass through edits and into processing by avoiding the top reasons for claims being rejected.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part A