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Last Modified: 7/11/2017 Location: FL, PR, USVI Business: Part A

PARD contact list

The following contacts are for cost report-related issues only. Click here for claims-related and non-cost report-related issues.

Jacksonville audit branch

First Coast Service Options Inc.
JN Provider Audit & Reimbursement
532 Riverside Avenue, ROC-3C
Jacksonville, FL 32202-4918
All cost report submissions should be mailed to the following addresses:
First Coast Service Options Inc.
JN Provider Audit & Reimbursement
PO Box 45268
Jacksonville, FL 32232
OR
First Coast Service Options Inc.
JN Provider Audit & Reimbursement
532 Riverside Avenue
Jacksonville, FL 32202
(via Priority mail or commercial carrier)
All checks should be mailed to the following address:
First Coast Service Options Inc.
Medicare Part A Debt Recovery
PO Box 44179
Jacksonville, FL 32231-4094
OR
First Coast Service Options Inc.
Medicare Part A Debt Recovery
532 Riverside Avenue, ROC-3C
Jacksonville, FL 32202-4918
(via Priority mail or commercial carrier)
All credit balance reports should be mailed to the following address:
Attn: Jacque Mobley
First Coast Service Options Inc.
Medicare Part A Debt Recovery
PO Box 45011
Jacksonville, FL 32231-5011
OR
Attn: Jacque Mobley
First Coast Service Options Inc.
Medicare Part A Debt Recovery
532 Riverside Avenue, ROC-3C
Jacksonville, FL 32202-4918
(via Priority mail or commercial carrier)

Medicare cost report appeals

Contact
Dept.
Phone #
Email address
Geoff Pike
Cost report appeals
904-791-8731

Cost report control/rates/tentative/PS&R branch

Contact
Dept.
Phone #
Email address
Star Ortiz
Interim Rates/Tentative
904-791-8691
Melody Smith
PS&R
904-791-8307
JN PS&R requests
   
Melody Smith
Final Settlements
904-791-8307
Melody Smith
Cost Report Status
904-791-8307

Miami audit branch

First Coast Service Options Inc.
8400 NW 33rd Street, Suite 100
Miami, FL 33122
Fax (305) 428-3171

Contact
Dept.
Phone #
Email address
Debbie Paul
Miami Audit
305-428-3142
Eilyn Llau
Miami Audit
305-428-3144
Kelvin Miles
Miami Audit
813-448-0454

Tampa audit branch

First Coast Service Options Inc.
4350 W Cypress Street, Suite 940
Tampa, FL 33607
Fax (813) 448-0468

Contact
Dept.
Phone #
Email address
Tina Frauenfeld
Tampa Audit
813-448-0428
Cherie Backer
Tampa Audit
813-448-0421
Thuan Tran
Tampa Audit
813-448-0437
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.