skip to content
Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:
Select which best describes you:
Select your location:
Select your line of business:
This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
Join eNews       En Español
Text Size:
YouTube LinkedIn Email Print
Send a link to this page
[Multiple email adresses must be separated by a semicolon.]


Modified: 6/22/2022
Modified: 6/15/2022
Approvers may follow these instructions for the required IDM annual certification needed for all SPOT end user access.
Modified: 4/22/2022
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in IDM.
Modified: 4/22/2022
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
Modified: 4/22/2022
New end users may follow these instructions for SPOT access AFTER their organization has been created in IDM by the organization's approver.
Modified: 4/14/2022
A complete list of features currently available in SPOT with descriptions.
Modified: 4/13/2022
Read these important facts to learn more about the Secure Provider Online Tool (SPOT).
Modified: 4/6/2022
SPOT is being redesigned to a more modern look and feel.
Modified: 8/16/2021
Providers can use SPOT to conveniently submit appeal requests (level one and level two appeals) and check status.
Modified: 8/6/2021
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Modified: 5/24/2021
Use SPOT's secure documentation feature to submit and retrieve a variety of documentation securely through the portal.
Modified: 2/11/2021
SPOT users are encouraged to review these reminders about multi-factor authentication (MFA).
Modified: 1/21/2021
Please view these urgent reminders that apply to all SPOT users.
Modified: 1/21/2021
Please view these urgent reminders that apply to all SPOT approvers.
Modified: 1/15/2021
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Modified: 1/15/2021
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 30 days to maintain access.
Modified: 9/20/2020
Missed something regarding SPOT? View the SPOT news email archives.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part A