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Modified: 8/16/2018
Beginning September 8, 2018, SPOT users will be able to view the final outcomes of first-level appeals (redeterminations).
Modified: 7/13/2018
SPOT users will be notified by email when their accounts face termination due to inactivity. Be sure to log in to SPOT every 60 days –after September 1, every 30 days.
Modified: 7/9/2018
SPOT has eliminated the option for Part A users to submit their cost reports via SPOT. A new portal is available for electronic submission of cost reports.
Modified: 8/14/2018
As of June 4, 2018, SPOT users can look up the new MBIs that are replacing HICNs and will belong to all Medicare beneficiaries.
Modified: 7/27/2018
Mailing documents to First Coast Service Options Inc. (First Coast) offices in Jacksonville, Fla., is no small expense, particularly when you have to submit additional documentation in support of claim appeals. Between the making copies and mailing reams of paper, these costs can add up quickly. Did you know First Coast offers a more convenient solution for handling correspondence?
Modified: 7/17/2018
The MR ADR status lookup is available to all SPOT users. Information on additional development requests (ADRs) pertaining to medical review, including review and education details, will give providers a detailed look at the process of their ADRs.
Modified: 7/12/2018
There are three ways to obtain the Medicare beneficiary identifier (MBI), which is effective when the beneficiary was or is eligible for Medicare. This article was revised June 25 to provide additional information regarding the ways your staff can get MBIs (page 1). This article was revised on July to provide additional information regarding the format of the MBI not using letters S, L, O, I, B, and Z (page 2). All other information remains the same. [SE18006]
Modified: 6/26/2018
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Modified: 6/21/2018
SPOT users will notice a terminology change that began April 2, with "Medicare number" being replaced by "Medicare ID."
Modified: 6/6/2018
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 60 days to maintain access.
Modified: 3/8/2018
Missed something regarding SPOT? View the SPOT news email archives.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part A