Help
Modified: 1/7/2018
Discover how to navigate First Coast’s Medicare provider website with ease. This helpful guide offers tips for customizing your experience by filtering the information displayed based on your preferences. You’ll also learn how to change your user preferences, including your line of business and geographic location, quickly and easily.
Modified: 4/14/2018
View these recommendations for the best website experience.
Modified: 3/29/2018
To ensure that our site meets the needs of providers, we carefully analyze feedback and implement changes to improve customer satisfaction. Recent updates include UB-04 Form Locator code lookup
Modified: 1/31/2018
Temporary internet files may impact your website access or viewing ability. Learn how to properly remove these files.
Modified: 5/17/2018
The National Correct Coding Initiative (NCCl) Procedure-to-Procedure (PTP) lookup tutorial will show you how to use the NCCI PTP lookup tool to identify when certain codes are subject to the automated prepayment edits.
Modified: 5/9/2018
As a Medicare beneficiary, you are the most important person in the Medicare program. Although you will rarely need to file a claim, it is important for you to understand the Medicare claims process and the resources available to you as a Medicare beneficiary. Learn who is responsible for filing your claim and how you can monitor your claim’s status on MyMedicare.gov.
Modified: 5/2/2018
Providers who receive secure email messages from First Coast can open and view the content on their mobile devices.
Modified: 4/27/2018
First Coast recently updated this tutorial to demonstrate how Part A providers can use the SPOT to do a claim reopening and correct minor clerical errors online.
Modified: 4/26/2018
Verify with the sender that you have the correct passphrase/password to open the email attachment or file. Use this information for further troubleshooting with SecureZIP® files and attachments.
Modified: 4/18/2018
The majority of information posted to medicare.fcso.com and the Centers for Medicare & Medicaid Services (CMS) website is presented in open-standard, accessible file formats. However, access to specialized media content on either site may require specific plug-ins or special viewers. This page outlines the file formats used as well as helpful links to find out more information regarding the download of any necessary plug-ins.
Modified: 4/14/2018
This quick reference guide shows visitors how to share pages via email and print pages for reference.
Modified: 4/13/2018
Learn how to customize your eNews subscription to fit your needs.
Modified: 4/13/2018
This manual provides detailed instructions regarding the use of First Coast's Secure Provider Online Tool (SPOT).
Modified: 4/9/2018
First Coast Service Options (First Coast) serves a diverse provider community with different interests due to geographic location, specialty, or language preference. Learn how to customize your eNews subscription and troubleshoot delivery issues.
Modified: 4/2/2018
This tutorial on SPOT's eligibility and benefits information will show you how to use this tool to streamline your billing operations and reduce denied claims.
Modified: 4/2/2018
Part A and Part B claims for Florida, Puerto Rico, and the U.S. Virgin Islands are processed by First Coast Service Options Inc. (First Coast) using the contractor numbers and effective dates listed in this article.
Modified: 3/29/2018
Due to problems with some organizations not being able to access the SecureZIP® files, an alternate secure website has been utilized to send attachments.
Modified: 3/14/2018
This how-to guide offers tips for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for First Coast LCDs.
Modified: 3/10/2018
An acronym is a term formed from the initial letter or letters of each of the major parts of a compound term. This list explains acronyms commonly used by the Centers for Medicare & Medicaid Services (CMS).
Modified: 3/8/2018
This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.
Modified: 3/8/2018
Learn how to use First Coast Service Options’ (First Coast) 5010 reject code lookup to resolve data-based issues with your 5010 claim files more quickly.
Modified: 3/8/2018
This reference guide offers tips, based on a variety of scenarios, for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for LCDs/NCDs and related coverage details.
Modified: 2/1/2018
This glossary explains terms found on the cms.gov website.
Modified: 1/6/2018
This help document guides you through using the appeals status lookup tool on First Coast's Medicare provider website.
Modified: 1/6/2018
This help document guides you through using the appeals status lookup tool on First Coast's Medicare provider website.
Modified: 12/6/2017
This help guide demonstrates how to use this versatile tool to check the status of your enrollment in the Medicare program. You may search for all pending enrollment applications, a specific application, or determine if you have been sent a revalidation request.
Modified: 11/25/2017
Learn how to use the search tool to find the information you need quickly and easily.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Help us make your experience better. Each new idea, self-service tool, or new article depends on you and your participation in our ForeSee customer satisfaction survey. Share your feedback, click here to take the survey now.
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All contents © 2018 First Coast Service Options Inc.
