Help
Modified: 2/2/2017
Discover how to navigate First Coast’s Medicare provider website with ease. This helpful guide offers tips for customizing your experience by filtering the information displayed based on your preferences. You’ll also learn how to change your user preferences, including your line of business and geographic location, quickly and easily.
Modified: 7/2/2017
To ensure that our site meets the needs of providers, we carefully analyze feedback and implement changes to improve customer satisfaction. No recent updates.
Modified: 5/25/2017
Temporary internet files may impact your website access or viewing ability. Learn how to properly remove these files.
Modified: 4/20/2017
View these recommendations for the best website experience.
Modified: 7/21/2017
Due to problems with some organizations not being able to access the SecureZIP® files, an alternate secure website has been utilized to send attachments.
Modified: 7/18/2017
Verify with the sender that you have the correct passphrase/password to open the email attachment or file. Use this information for further troubleshooting with SecureZIP® files and attachments.
Modified: 7/7/2017
Part A and Part B claims for Florida, Puerto Rico, and the U.S. Virgin Islands are processed by First Coast Service Options Inc. (First Coast) using the contractor numbers and effective dates listed in this article.
Modified: 6/29/2017
Learn how to customize your eNews subscription to fit your needs.
Modified: 6/27/2017
This how-to guide offers tips for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for First Coast LCDs.
Modified: 6/16/2017
This help document guides you through using the fee schedule lookup tool on First Coast's Medicare provider website.
Modified: 6/5/2017
Learn how to use the search tool to find the information you need quickly and easily.
Modified: 6/2/2017
As a Medicare beneficiary, you are the most important person in the Medicare program. Although you will rarely need to file a claim, it is important for you to understand the Medicare claims process and the resources available to you as a Medicare beneficiary. Learn who is responsible for filing your claim and how you can monitor your claim’s status on MyMedicare.gov.
Modified: 6/2/2017
This manual provides detailed instructions regarding the use of First Coast's Secure Provider Online Tool (SPOT).
Modified: 5/25/2017
This versatile application allows you to check the status of your enrollment in the Medicare program in two ways. You may search for all pending applications by entering your National Provider Identifier (NPI) and provider transaction access number (PTAN), or you may check the status of a specific application by entering the 12-digit correspondence control number (CCN) and three-digit record number (listed in your acknowledgement letter).
Modified: 5/17/2017
First Coast Service Options (First Coast) serves a diverse provider community with different interests due to geographic location, specialty, or language preference. Learn how to customize your eNews subscription and troubleshoot delivery issues.
Modified: 4/22/2017
The majority of information posted to medicare.fcso.com and the Centers for Medicare & Medicaid Services (CMS) website is presented in open-standard, accessible file formats. However, access to specialized media content on either site may require specific plug-ins or special viewers. This page outlines the file formats used as well helpful links to find out more information regarding the download of any necessary plug-ins.
Modified: 4/13/2017
This quick reference guide shows visitors how to share pages via email and print pages for reference.
Modified: 4/6/2017
Learn how to use First Coast Service Options’ (First Coast) 5010 reject code lookup to resolve data-based issues with your 5010 claim files more quickly.
Modified: 3/15/2017
This tutorial on SPOT's eligibility and benefits information will show you how to use this tool to streamline your billing operations and reduce denied claims.
Modified: 3/12/2017
An acronym is a term formed from the initial letter or letters of each of the major parts of a compound term. This list explains acronyms commonly used by the Centers for Medicare & Medicaid Services (CMS).
Modified: 3/12/2017
This reference guide offers tips, based on a variety of scenarios, for searching the Centers for Medicare & Medicaid Services’ (CMS) Medicare coverage database (MCD) for LCDs/NCDs and related coverage details.
Modified: 2/6/2017
This glossary explains terms found on the cms.gov website.
Modified: 2/2/2017
This help document guides you through using the appeals status lookup tool on First Coast's Medicare provider website.
Modified: 2/1/2017
First Coast recently updated this tutorial to demonstrate how Part A providers can use the SPOT to do a claim reopening and correct minor clerical errors online.
Modified: 1/29/2017
This help document guides you through using the appeals status lookup tool on First Coast's Medicare provider website.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
WHEN EXPERIENCE COUNTS & QUALITY MATTERS
All contents © 2017 First Coast Service Options Inc.
