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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. Information for Medicare beneficiaries is only available on the medicare.gov website.
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Last Modified: 12/28/2017 Location: FL, PR, USVI Business: Part A, Part B

Opening a secure email message

In order to protect personal identifying information or personal health information, First Coast Service Options Inc. (First Coast) will sometimes send providers secure emails. Due to problems with some organizations not being able to access the SecureZIP® files, an alternate secure website (ZIX) has been utilized to send secure information. If you receive a secure email from First Coast, it will look like this:

To view the email message, you must fully download the attachment, then open and sign in. If you receive a secure email message from First Coast and you have not used ZIX software before, you must complete a short registration process before reading your message. On July 30, 2017, First Coast ceased using the IronPort software and began using ZIX software to send secure email messages to providers.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.