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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. Information for Medicare beneficiaries is only available on the medicare.gov website.
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Last Modified: 10/11/2019 Location: FL, PR, USVI Business: Part A, Part B

Website viewing recommendations

General website viewing

First Coast Service Options (First Coast) provider websites (medicare.fcso.com and medicareespanol.fcso.com) are optimized for the most secure viewing experience. Connections to and from the site will use TLS 1.1 or 1.2 security settings.
If you experience an error when opening a link, enable TLS 1.1 or 1.2 in your browser. Disabling TLS 1.0 in your browser is recommended but not required.
If your browser does not support the newer TLS 1.1 or 1.2 versions, replace or upgrade the browser with a more recent or supported version.
For additional information regarding the most commonly used desktop or mobile browsers, refer to the table below:

Microsoft Internet Explorer (IE)

Compatibility notes

Desktop and mobile IE version 11
Compatible with TLS 1.1 or higher by default
If you see the "Stronger security is required" error message, you may need to turn off the TLS 1.0 setting in the Internet Options > Advanced Settings list.
Desktop IE versions 8, 9, and 10
Compatible only when running Windows 7 or newer, but not by default.
Windows Vista, XP and earlier are incompatible and cannot be configured to support TLS 1.1 or TLS 1.2.
Desktop IE versions 7 and below
Not compatible with TLS 1.1 or higher encryption.
Mobile IE versions 10 and below
Not compatible with TLS 1.1 or higher encryption.
Microsoft Edge
Compatible with TLS 1.1 or higher by default.

Mozilla Firefox

Compatibility notes

Firefox 27 and higher
Compatible with TLS 1.1 or higher by default.
Firefox 23 to 26
Compatible, but not by default.

Use about:config to enable TLS 1.1 or TLS 1.2 by updating the security.tls.version.max config value to 2 for TLS 1.1 or 3 for TLS 1.2.
Firefox 22 and below
Not compatible with TLS 1.1 or higher encryption.

Google Chrome

Compatibility notes

Google Chrome 38 and higher
Compatible with TLS 1.1 or higher by default.
Google Chrome 22 to 37
Compatible when running on Windows XP SP3, Vista, or newer (desktop), OS X 10.6 (Snow Leopard) or newer (desktop), or Android 2.3 (Gingerbread) or newer (mobile).
Google Chrome 21 and below
Not compatible with TLS 1.1 or higher encryption.

Google Android OS Browser

Compatibility notes

Android 5.0 (Lollipop) and higher
Compatible with TLS 1.1 or higher by default.
Android 4.4 (KitKat) to 4.4.4
May be compatible with TLS 1.1 or higher. Some devices with Android 4.4.x may not support TLS 1.1 or higher.
Android 4.3 (Jelly Bean) and below
Not compatible with TLS 1.1 or higher encryption.

Apple Safari

Compatibility notes

Desktop Safari versions 7 and higher for OS X 10.9 (Mavericks) and higher
Compatible with TLS 1.1 or higher by default.
Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below
Compatible with TLS 1.1 or higher by default.
Mobile Safari versions 5 and higher for iOS 5 and higher
Compatible with TLS 1.1 or higher by default.
Mobile Safari for iOS 4 and below
Not compatible with TLS 1.1 or higher encryption.
If you experience any issues using the recommendations listed above, please clear your cache and reload the website. For additional support please contact First Coast’s web team.

Issues with viewing PDFs

If you are experiencing issues with PDFs, it is recommended to download and save the PDF by right clicking on the link to the PDF. Once the document is saved, first open your PDF reader and then open the file from within your reader. Additional information may be found on Adobe Acrobat's help document external link.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.