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Processing Issues

Modified: 6/24/2022
This table displays Part A and Part B processing issues that are being worked currently or have been resolved recently.
Modified: 6/9/2022
Claims returned with reason code 32287 incorrectly. Issue expected to be resolved after October 2022 system updates.
Modified: 6/6/2022
Claims returned with reason code W7120 incorrectly. Providers can resubmit claims returned in error.
Modified: 5/31/2022
A claims processing issue was identified for outpatient vaccination administrations previously processed for dates of service in 2021 being reimbursed at the incorrect rate, which has been corrected. First Coast is automatically reprocessing these claims.
Modified: 4/14/2022
Claims that were canceled for 2022 dates of service are posting to the common working file (CWF) and causing various processing issues depending on the claim type. First Coast is working with CMS to resolve the issue.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part A