skip to content
Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:
Select which best describes you:
Select your location:
Select your line of business:

By clicking Continue below you agree to the following:

LICENSE FOR USE OF "PHYSICIAN'S CURRENT PROCEDURAL TERMINOLOGY" (CPT), FOURTH EDITION End User/Point and Click Agreement: CPT codes, descriptions and other data only are copyright 2022 American Medical Association (AMA).

All Rights Reserved (or such other date of publication of CPT). CPT is a trademark of the AMA.
You, your employees, and agents are authorized to use CPT only as contained in the following authorized materials:
Local Coverage Determinations (LCDs),
Local Medical Review Policies (LMRPs),
Bulletins/Newsletters,
Program Memoranda and Billing Instructions,
Coverage and Coding Policies,
Program Integrity Bulletins and Information,
Educational/Training Materials,
Special mailings,
Fee Schedules;

internally within your organization within the United States for the sole use by yourself, employees and agents. Use is limited to use in Medicare, Medicaid, or other programs administered by the Centers for Medicare and Medicaid Services (CMS), formerly known as Health Care Financing Administration (HCFA). You agree to take all necessary steps to insure that your employees and agents abide by the terms of this agreement. Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CPT for resale and/or license, transferring copies of CPT to any party not bound by this agreement, creating any modified or derivative work of CPT, or making any commercial use of CPT. License to use CPT for any use not authorized here in must be obtained through the AMA, CPT Intellectual Property Services, 515 N. State Street, Chicago, IL 60610. Applications are available at the AMA website. Applicable FARS/DFARS restrictions apply to government use.

AMA Disclaimer of Warranties and Liabilities CPT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No fee schedules, basic unit, relative values or related listings are included in CPT. The AMA does not directly or indirectly practice medicine or dispense medical services. The responsibility for the content of this file/product is with CMS and no endorsement by the AMA is intended or implied. The AMA disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this file/product. This agreement will terminate upon notice if you violate its terms. The AMA is a third party beneficiary to this agreement.

CMS Disclaimer: The scope of this license is determined by the AMA, the copyright holder. Any questions pertaining to the license or use of the CPT must be addressed to the AMA. End Users do not act for or on behalf of the CMS. CMS DISCLAIMS RESPONSIBILITY FOR ANY LIABILITY ATTRIBUTABLE TO END USER USE OF THE CPT. CMS WILL NOT BE LIABLE FOR ANY CLAIMS ATTRIBUTABLE TO ANY ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE INFORMATION OR MATERIAL CONTAINED ON THIS PAGE. In no event shall CMS be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of such information or material.

AMA - U.S. Government Rights

This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2)(June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a)(June 1995) and DFARS 227.7202-3(a )June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department Federal procurements.

ADA CURRENT DENTAL TERMINOLOGY, (CDT)
End User/Point and Click Agreement: These materials contain Current Dental Terminology (CDTTM), Copyright © 2016 American Dental Association (ADA). All rights reserved. CDT is a trademark of the ADA.

THE LICENSE GRANTED HEREIN IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF ALL TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. BY CLICKING ON THE BUTTON LABELED "ACCEPT", YOU HEREBY ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD AND AGREED TO ALL TERMS AND CONDITIONS SET FORTH IN THIS AGREEMENT.

IF YOU DO NOT AGREE WITH ALL TERMS AND CONDITIONS SET FORTH HEREIN, CLICK ON THE BUTTON LABELED "DECLINE" AND EXIT FROM THIS COMPUTER SCREEN.

IF YOU ARE ACTING ON BEHALF OF AN ORGANIZATION, YOU REPRESENT THAT YOU ARE AUTHORIZED TO ACT ON BEHALF OF SUCH ORGANIZATION AND THAT YOUR ACCEPTANCE OF THE TERMS OF THIS AGREEMENT CREATES A LEGALLY ENFORCEABLE OBLIGATION OF THE ORGANIZATION. AS USED HEREIN, "YOU" AND "YOUR" REFER TO YOU AND ANY ORGANIZATION ON BEHALF OF WHICH YOU ARE ACTING.

Subject to the terms and conditions contained in this Agreement, you, your employees and agents are authorized to use CDT only as contained in the following authorized materials and solely for internal use by yourself, employees and agents within your organization within the United States and its territories. Use of CDT is limited to use in programs administered by Centers for Medicare & Medicaid Services (CMS). You agree to take all necessary steps to ensure that your employees and agents abide by the terms of this agreement. You acknowledge that the ADA holds all copyright, trademark and other rights in CDT. You shall not remove, alter, or obscure any ADA copyright notices or other proprietary rights notices included in the materials.

Any use not authorized herein is prohibited, including by way of illustration and not by way of limitation, making copies of CDT for resale and/or license, transferring copies of CDT to any party not bound by this agreement, creating any modified or derivative work of CDT, or making any commercial use of CDT. License to use CDT for any use not authorized herein must be obtained through the American Dental Association, 211 East Chicago Avenue, Chicago, IL 60611. Applications are available at the ADA website.

Applicable Federal Acquisition Regulation Clauses (FARS)\Department of restrictions apply to Government Use.

ADA DISCLAIMER OF WARRANTIES AND LIABILITIES: CDT is provided "as is" without warranty of any kind, either expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. No fee schedules, basic unit, relative values or related listings are included in CDT. The ADA does not directly or indirectly practice medicine or dispense dental services. The sole responsibility for the software, including any CDT and other content contained therein, is with (insert name of applicable entity) or the CMS; and no endorsement by the ADA is intended or implied. The ADA expressly disclaims responsibility for any consequences or liability attributable to or related to any use, non-use, or interpretation of information contained or not contained in this file/product. This Agreement will terminate upon notice to you if you violate the terms of this Agreement. The ADA is a third party beneficiary to this Agreement.

CMS DISCLAIMER: The scope of this license is determined by the ADA, the copyright holder. Any questions pertaining to the license or use of the CDT should be addressed to the ADA. End Users do not act for or on behalf of the CMS. CMS DISCLAIMS RESPONSIBILITY FOR ANY LIABILITY ATTRIBUTABLE TO END USER USE OF THE CDT. CMS WILL NOT BE LIABLE FOR ANY CLAIMS ATTRIBUTABLE TO ANY ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE INFORMATION OR MATERIAL COVERED BY THIS LICENSE. In no event shall CMS be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of such information or material.

End Disclaimer


This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
Join eNews       En Español
Text Size:
YouTube LinkedIn Email Print
Send a link to this page
[Multiple email addresses must be separated by a semicolon.]
Last Modified: 3/25/2024 Location: FL, PR, USVI Business: Part B

Provider documentation tool for non-emergent ambulance transportation

This article is designed to assist medical providers with documenting the beneficiary’s medical condition supporting coverage for non-emergent ambulance transportation. This resource is to be used as an educational tool and does not guarantee medical necessity is met, Medicare coverage or reimbursement.
Bed-confinement definition:
Per 42CFR §410.40(d)(1) external link “Coverage of ambulance services guidelines”, the medical documentation must substantiate the following:
The beneficiary is “bed-confined”; and
The beneficiary’s condition is such that other methods of transportation are contraindicated; or,
The beneficiary’s medical condition, regardless of bed confinement, is such that transportation by ambulance is medically required.
Reasons for transport
Bed-confined
Unable to maintain erect sitting position in a chair
Grade II or greater decubitus ulcers
Oxygen use
Airway management
IV during transport
Isolation
Contractures
Fractures
Pain
Deep vein thrombosis
Morbid obesity
Orthopedic device for handling
Weakness
Restraints
Danger to self or others
Risk of falling off wheelchair/stretcher

Documentation tips

Reasons for transport
Supporting documentation includes
Bed-confined
The beneficiary is unable to get up from bed without assistance, unable to ambulate AND unable to sit in chair (including wheelchair)
To support bedbound status, all three elements of the definition must be adequately addressed in the medical records
The records must contain:
Clinical assessment data, with objective findings such as:
History of condition, and/or reason why beneficiary is unable to get up from bed without assistance
Muscle strength scale assessment, trunk strength
Physical mobility assessment with transfer ability inclusive of activities of daily living (ADLs)
Any and all applicable clinical data supporting beneficiary condition
Clinical assessment data, with objective findings such as:
History of condition, and/or reason why beneficiary is unable to sit in a chair (including wheelchair)
Muscle strength scale assessment, trunk strength
Physical mobility assessment with transfer ability, ADLs
Any and all applicable clinical data supporting condition
Clinical assessment data, with objective findings such as:
History of condition, and/or reason why beneficiary is unable to ambulate
Muscle strength scale assessment, trunk strength
Physical mobility assessment with transfer ability, ADLs
All applicable clinical data supporting condition
Unable to maintain erect sitting position in a chair for time needed to transport
To support inability to maintain erect sitting position the record should include, but is not limited to:
History of condition, and/or reason why beneficiary is unable to maintain erect sitting position for time needed to transport
Muscle strength scale assessment including trunk strength and upper body strength
Physical mobility assessment with transfer ability, ADLs
Any and all applicable clinical data supporting condition
Unable to sit in a chair or wheelchair due to Grade II or greater decubitus ulcers
To support inability to sit in wheelchair due to wounds/ulcer the record should include, but is not limited to clinical assessment data, with objective findings such as:
Muscle strength scale/physical assessment including transfer ability
Wound assessment including history, location, stage, and wound vac status
Off-loading requirements, or special handling instructions that contraindicate any other means of transportation other than ambulance
All applicable clinical data supporting condition
Third party assistance/attendant required to apply, administer, or regulate or adjust oxygen en route
To support third party assistance needed, the record should include, but is not limited to, the following:
Clinical assessment data, with objective findings of why the beneficiary is not able to self-administer oxygen
Oxygen flow rate, and way of administration
Physical assessment and reasons why the beneficiary requires oxygen
Any and all applicable clinical data supporting condition
Airway management
To support beneficiary’s need for Airway Management the record should include, but is not limited to, the following clinical assessment data with objective findings related to:
Physical assessment and medical history supporting presence of tracheostomy and reasons why
Ventilation requirements while in transport
Quantity/quality of secretions and ability to suction
Deep suctioning needed it must be indicated in the assessment
IV medications/fluids required during transport
To support beneficiary’s required IV medication/fluids needed while in transport the record should include, but is not limited to, the following:
Clinical assessment data, with objective findings related to the type of fluids being administered and why
Level of assistance needed to maintain IV status while in transport
IV site assessment data
Special handling en route – isolation
To support beneficiary’s need for special handling related to isolation while in transport the record should include, but is not limited to, the following:
Level of isolation required
Reason for isolation
Clinical assessment data, with objective findings related to the medical history supporting isolation
Contractures that impair mobility and result in bed confinement
To support beneficiary’s need for special handling related to contractures the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Muscle strength scale of all extremities
Location of contracture
Degree of contraction
Range of motion assessment
Reason why the contracture would prevent beneficiary’s from being transported by any means other than ambulance
Non-healed fractures that impair mobility
To support beneficiary’s need for special handling related to non-healed fractures the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Location and history of non-healed fracture
Functional mobility assessment including muscle strength scales supporting fracture status
Weight bearing status
Reason why the beneficiary cannot be transported by any means other than ambulance
Any and all applicable clinical data supporting condition
Moderate to severe pain on movement that impairs mobility
To support beneficiary’s need for special handling related to non-healed fractures the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Location, duration, and rate of pain must be present in the documentation
Medications associate with pain treatment
Why the beneficiary cannot be transported by any means other than ambulance
Any and all application clinical data supporting the need pain management
DVT requiring elevation of one or both lower extremities
To support beneficiary’s need for special handling related to Deep Vein Thrombosis (DVT) diagnosis the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Diagnosis, location, and assessment of DVT
Weight bearing status
Morbid obesity impairing mobility and requiring additional personnel/equipment to handle
To support beneficiary’s need for special handling related to morbid obesity the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
BMI supporting morbid obesity
Functional mobility assessment including transfer status supporting need for additional personnel/equipment
Orthopedic device (e.g., backboard, halo, use of pins in traction, etc.) requiring special handling
To support beneficiary’s need orthopedic devices the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Medical history including reason for orthopedic device
Identification of device, location, and duration of use
Physical assessment including transfer ability, muscle strength scale and level of assist required while in transport
Severe muscular weakness and de-conditioned state precludes any significant mobility related physical activity
To support beneficiary’s severe muscular weakness and deconditioned state the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Medical history indicating reason why the beneficiary has severe weakness and deconditioning
Physical assessment including transfer ability, muscle strength scale, trunk strength, ADLs, and level of assist required while in transport
Restraints (physical or chemical) anticipated or used during transport
To support beneficiary’s need for restraints the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Medical history supporting reason for restraints
Type and location of restraints
Physical assessment supporting need for restraints including cognitive assessment
Danger to self or others – monitoring/seclusion
To support beneficiary’s need for monitoring the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Assessment of cognition with examples of current behaviors requiring additional monitoring while in transport
If the beneficiary is able to follow simple commands, has decreased safety awareness, presents with aggression, and/or is a flight risk
Risk of falling off wheelchair or stretcher while in motion (not related to obesity)
To support beneficiary’s fall risk the record should include, but is not limited to, the following clinical assessment data, with objective findings such as:
Physical assessment supporting why the beneficiary is a fall risk
Muscle strength scales and trunk strength signifying fall risks
Medical history including previous falls with or without injury

Documentation tips

Qualifying documentation
Beneficiary’s medical record
Face-to-face assessment performed by a medical provider current and clearly dated
Includes beneficiary’s condition(s) supporting the level of need for non-emergent ambulance transportation
The record is legible and includes appropriate beneficiary identification
Signed by the medical professional with a handwritten or electronic signature and includes credentials
In addition to medical documentation indicating the level of medical necessity records must also support the reasons indicated on the PCS (physicians statement certification)
Examples of qualifying documentation includes but is not limited to the following:
Emergency room report
Skilled nursing facility (SNF) record
Hospital record
Doctor's progress note
Nurse's note
Plan of care
Minimum Data Set (MDS)
Interdisciplinary note
Physical or occupational therapy progress note
Medical records should include objective findings and/or medical reasons for supporting conditions that require non-emergent ambulance transportation.
Blanket statements, addendums, and attestations, including letters of medical necessity will not stand alone and require the original documentation from the beneficiary’s medical record as support.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.