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Claim submission guidelines

Tired of paper?

Secure Provider Online Tool (SPOT)

Did you know you can check claim status and find eligibility and benefits data online?
Modified: 8/14/2018
This article outlines the process for timely filing overrides for the provider community.
Modified: 10/15/2018
Prepare for new Medicare cards by viewing these available resources.
Modified: 10/15/2018
CMS has started mailing new Medicare cards to beneficiaries with addresses in Puerto Rico and the U.S. Virgin Islands.
Modified: 9/14/2018
Medicare Beneficiary Identifiers can sometimes change. View these scenarios from CMS for when to use the old or new MBI.
Modified: 9/2/2018
This FAQ provides information on timely filing of claims.
Modified: 8/9/2018
This document outlines instructions -- for Medicare administrative contractors -- regarding how to request assistance from First Coast Service Options to resolve an overlapping claim.
Modified: 8/9/2018
Are you submitting claims for non-covered dental services to receive the denial? Review this article for details on submitting claims for these non-covered services.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
Part A