skip to content
Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:
Select which best describes you:
Select your location:
Select your line of business:
This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
Join eNews       En Español
Text Size:
YouTube LinkedIn Email Print
Send a link to this page
[Multiple email adresses must be separated by a semicolon.]
Last Modified: 6/8/2022 Location: FL, PR, USVI Business: Part A, Part B

Total knee arthroplasty

First Coast has identified total knee arthroplasty (TKA), also known as knee replacement services, CPT 27447, as a top claim denial for claims reviewed by the Recovery Audit Contractor during 2021. The main category of error resulting in denials was medical necessity and documentation requirements. This medical review applies to the following provider types: hospital, outpatient, and ambulatory surgical center.

Documenting medical necessity to avoid denials of claims

To avoid denials of claims for major joint replacement surgery, medical records should contain enough detailed information to support the determination that major joint replacement surgery was reasonable and necessary.
The goal of total knee replacement surgery is to relieve pain and improve or increase function for patients with arthritis of the knee disease including osteoarthritis, rheumatoid arthritis, and traumatic arthritis. Other reasons to perform a TKA are osteonecrosis and malignancy. Occasionally, there may be a need for a total knee revision in which it is important to provide a replacement of the components of the previous surgery responsible for the failure. To verify a complete list of medical necessity criteria, please refer to the coverage guidelines in our LCD L33618 Major joint replacement (hip and knee) external link.
Please note that if you receive an additional documentation request or ADR, you must submit sufficient documentation to demonstrate the medical necessity of the service provided. Here’s some tips when responding to an ADR:
Documentation must be legible and include patient identification and date(s) of service
Legible signature of the physician or non-physician practitioner who provided the service(s) must be present
The medical record must support the ICD10 CM codes used
CPT/HCPCS codes submitted must describe the service performed
Applicable diagnostic tests and evidence of other indications must also be provided (for example: laboratory tests, pathology reports, physician referrals, X-rays, and MRIs, among others)
For detailed information on codes and billing for services, see our LCA A57765 Major joint replacement (hip and knee) external link.
The code describing TKA procedures was removed by CMS from Medicare’s Inpatient-Only List (IPO) effective January 2018. This allows TKA procedures to be performed on an inpatient or outpatient basis. In other words, it allows Medicare payment to be made to the hospital for TKA procedures regardless of whether a beneficiary is admitted to the hospital as an inpatient or as an outpatient, assuming all other criteria are met.
Information about the Recovery Audit Contractor's medical review can be found in Cotiviti external link. Cotiviti is the recovery auditor for region 3, which includes Florida, Puerto Rico, and the U.S. Virgin Islands. Cotiviti may be reached at 1-866-360-2507. Claims that do not meet the coverage and documentation requirements may be denied/recovered.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.