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Medical documentation

Spotlight on success

Medical documentation problems cause hospitals to experience millions of dollars in denied or delayed Medicare claims each year.
Cheryl MacKinnon, Director of Government Insurance
Read more about how one hospital has successfully overcome this challenge.
Modified: 11/6/2017
Instructions for responding to ADR requests
If you respond by fax to ADRs by the due date but receive denials for not responding timely, your fax machine settings may be causing the unnecessary claim denials. This article instructs on how to prevent these "timed-out" claim denials.
Modified: 10/9/2017
This article provides tips from First Coast to assist in preventing clinical laboratory test claim errors under the CERT program.
Modified: 10/4/2017
This fact sheet describes common denials related to signature requirements and includes information on the documentation needed to support a claim submitted to Medicare for medical services.
Modified: 9/6/2017
This page provides an overview of the Centers for Medicare & Medicaid Services’ (CMS) program for implementing the electronic submission of medical documentation (esMD).
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.