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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Medical documentation

Modified: 1/19/2021
First Coast is implementing a new process to reduce provider burden and process claims more efficiently. If you submit claims for skin substitutes or radiopharmaceutical codes, learn how this new process will benefit you.
Modified: 2/2/2021
The SMRC has implemented a new process for mailing additional documentation request letters.
Modified: 1/12/2021
View the video released by your DME MAC that provides information about the Medicare telehealth benefit.
Modified: 1/4/2021
This article provides tips from First Coast to assist in preventing clinical laboratory test claim errors under the CERT program.
Modified: 8/28/2020
Please watch this video presentation from your DME MAC on ordering DMEPOS for your Medicare patients.
Modified: 6/12/2020
This page provides an overview of the Centers for Medicare & Medicaid Services’ (CMS) program for implementing the electronic submission of medical documentation (esMD).
Modified: 7/11/2019
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.