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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. Information for Medicare beneficiaries is only available on the website.
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Last Modified: 1/8/2018 Location: FL, PR, USVI Business: Part A, Part B

Website enhancements

First Coast Service Options (First Coast) strives to make its Medicare provider website your primary source not only for the latest Medicare news and information but also for the online resources you use every day to improve your accuracy and efficiency of your Medicare billing.
To ensure that our website meets the needs of our provider community, we carefully analyze customer feedback --received through the ForeSee Results Survey and the Share feedback about this website form -- -- and implement enhancements to the provider site to help continuously improve customer satisfaction.
Throughout the year, we make subtle adjustments to navigation to make crucial resources more accessible, develop new site additions to meet informational/educational needs related to key changes in the Medicare program, and enhance the overall design and functionality of the site to make it easier to use.
Please visit this page often to review the latest changes to First Coast’s Medicare provider websites.

Current enhancements

New SPOT landing page The SPOT landing page has been redesigned to introduce the portal to new providers or those who are learning about SPOT for the first time. There is also the addition of new buttons, one leading to the new SPOT User Resources page, and the other leading to new registration guidelines for new SPOT organizations and end users.

New SPOT User Resources page This new page is designed with existing SPOT users in mind, and features five sections: quick clicks, account resources (including approver-only resources), login and help desk support, learn how to use SPOT, and news.

Functional enhancements

There are no new functional enhancements at this time.

Help us, help you

You are the most important member of First Coast’s web team. The comments and suggestions we receive from our site visitors help us enhance its usability for everyone.
We carefully review all feedback and respond to inquiries about the site as quickly as possible.

First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.