skip to content
Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:
Select which best describes you:
Join eNews       En Español
Text Size:
YouTube LinkedIn Email Print
Send a link to this page
[Multiple email addresses must be separated by a semicolon.]
Last Modified: 4/12/2024 Location: FL, PR, USVI Business: Part A

Submit Part A claims electronically

Are you using regular mail for submissions to First Coast? We have several electronic options that are easier and faster for you to use. Additionally, submitting documentation electronically:
Saves time, electronic submission eliminates mailing delays
Eliminates administrative costs, electronic submission costs nothing
Protects patient information, electronic submission is secure
Allows for the immediate confirmation of receipt, electronic submission provides transaction confirmations
Read on to find out how you can avoid the wait by submitting electronically.
Are you trying to submit a claim electronically to First Coast?

Claim submission

CMS requires providers to submit their claims electronically. Please see the CMS IOM Pub. 100-04 Claims Processing Manual, Chapter 24, section 90 external pdf file concerning the mandatory requirement for electronic claims submission.

Electronic Submission Method

Submission Instructions

Additional Resources

Fiscal Intermediary Standard System (FISS)
Access to the FISS system allows customers to perform multiple billing functions such as keying claims via direct data entry (DDE), checking claim status, performing claim corrections, and much more.
The TIBCO connectivity guide provides instructions for electronic claim submission.
For details, links, and enrollment information visit Getting started with DDE.
Free software
Medicare offers the following software programs:
PC-ACE - free billing software for creating claims and translating reports
PC-Print - free software for interpreting and printing the X12N 835 Electronic Remittance Advice (ERA)
Visit our EDI webpage to begin taking advantage.
Billing service/clearinghouse
Providers can opt to have their claims sent to First Coast by a billing service or clearinghouse. Refer to Electronic services - getting started for further assistance.
Visit our Approved 5010 vendor list for further information.
First Coast offers free education on the submission methods described above. Access the following to learn more:
Back to the Avoid the wait home page to explore more topics and options for electronic submission:
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.