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LICENSE FOR USE OF "PHYSICIAN'S CURRENT PROCEDURAL TERMINOLOGY" (CPT), FOURTH EDITION End User/Point and Click Agreement: CPT codes, descriptions and other data only are copyright 2022 American Medical Association (AMA).

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This product includes CPT which is commercial technical data and/or computer data bases and/or commercial computer software and/or commercial computer software documentation, as applicable which were developed exclusively at private expense by the American Medical Association, 515 North State Street, Chicago, Illinois, 60610. U.S. Government rights to use, modify, reproduce, release, perform, display, or disclose these technical data and/or computer data bases and/or computer software and/or computer software documentation are subject to the limited rights restrictions of DFARS 252.227-7015(b)(2)(June 1995) and/or subject to the restrictions of DFARS 227.7202-1(a)(June 1995) and DFARS 227.7202-3(a )June 1995), as applicable for U.S. Department of Defense procurements and the limited rights restrictions of FAR 52.227-14 (June 1987) and/or subject to the restricted rights provisions of FAR 52.227-14 (June 1987) and FAR 52.227-19 (June 1987), as applicable, and any applicable agency FAR Supplements, for non-Department Federal procurements.

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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 12/12/2022 Location: FL, PR, USVI Business: Part A, Part B
Welcome to the New Visitor Center

Welcome to First Coast’s provider website New Visitor Center

This page is dedicated to helping new visitors find their way around the provider website. We encourage you to look at each section, as it will help familiarize you with the website so you can find the information you need as quickly as possible.

1 Step one: Familiarize

As a new user, it is helpful to understand the layout of the website. View these help documents on navigation and search, and discover how to utilize the site map to your advantage.
1. Navigation help-- Begin to familiarize yourself with the layout of the provider website using this detailed help document.
2. Search help -- Understand how to successfully launch and filter your search to help you find the results you are looking for.
3. Site map – Learn the main categories available on the provider website.
4. Contact center – Quickly find phone numbers, addresses, contact center information, holiday closures, and more.

2Step two: Stay connected

Medicare is constantly changing and content is always posted to the provider website to keep you in the know. Stay informed by utilizing these communication efforts. We encourage you to bookmark some of these pages for quick access in the future.
1. Join eNews -- Stay informed with a free subscription to eNews. With regularly scheduled emails and special enhanced notifications, you will be among the first to learn of the latest Medicare news.
2. Quick clicks – Top tools and pages are conveniently listed on the right side of the homepage for one click access.
a. Stay informed on processing issues – Included in the Quick clicks list, this table provides details on processing issues currently being worked by First Coast, how they may affect you, and what actions (if any) you need to take.
3. Stay up to date on recent website enhancements -- Accessible from the left navigation menu, under Help & Resources, this page helps you stay current with enhancements to the provider website. Through this page, you will learn if something on the website has been relocated, if there have been functional enhancements, or if new tools are available.
4. View our Learning Center to learn more about the Medicare program through webcasts, live events, and our On-Demand Learning, available 24/7.
5. View current promotions -- The feature promotion on the homepage of the website rotates to provide instant access to hot topics.

3Step three: Get started

Plan on becoming a Medicare Provider or want to check on the status of your enrollment application? Everything you need is available in our Provider Enrollment section.
Steps to becoming a new provider:
1. Enroll
Assistance is here: Remove the guesswork from determining which enrollment forms to use with the application assistance tool.
Online: Providers looking to enroll are encouraged to use the internet-based Provider Enrollment, Chain, and Ownership System (PECOS). Enroll online with Internet-based PECOS today.
Paper: Unable to enroll online? View a list of CMS-855 forms to fit your enrollment needs.
2. Check your status
Check the status of your enrollment application
Unsure how to use this tool? View the enrollment status help guide
3. Welcome to Medicare
Once you become a new member to the Medicare community, be sure to visit our Welcome to Medicare section to review a basic introduction to Medicare and links to useful resources on the provider website.
4. Learn how to submit claims
5. Access claim status, payment history, eligibility, data reports, and more
Electronic submission
Learn how to electronically submit your claims, medical records, and other correspondence.
Avoid the wait, submit electronically

4Step four: Help is here if you need it

1. View our Where do I find… section for quick links to forms, locate medical policy information, fee schedule information, register for educational events, and more.
2. Self-service tools can get you the answers you need. Be sure to visit the tools center.
3. Help is just a click away. View the help page for access to FAQs, guides, quick links, and more.
4. Can’t find what you are looking for? We are here to help. Live chat is available for website-related inquiries, Monday – Friday, 10 a.m. – 2 p.m. ET.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.