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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 6/30/2025 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Tuesday, July 8
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Preventive Services: Cancer Screenings
The Preventive Services series identifies a variety of Medicare covered preventive services and provides an overview of coverage, provider and patient eligibility, and billing requirements. This webinar will review preventive cancer screenings, including cervical, colorectal, lung, pelvic and prostate cancer screenings and mammography screening.
1.5
Tuesday, July 8
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Navigator Part A Claims: A Guide to Preparing for Claim Submission
The Medicare Navigator Part A Claims series supports institutional providers billing on the UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. During this webinar, we will provide an overview of the Part A Medicare program and highlight important pre-claim submission steps, including verifying patient eligibility, billing compliance and Medicare coverage.
1.5
Tuesday, July 8
Spanish
Start:
2:00 p.m.
End
3:00 p.m.
Telehealth Services
Telehealth is ever changing in the Medicare environment. In this webinar, we will define the Medicare requirements for telehealth services and how the latest changes are structured in 2025.
1.0
Wednesday, July 9
English
Start:
11:00 a.m.
End
12:30 p.m.
Medicare Navigator Medicare Secondary Payer (MSP): Avoiding Part A Claim Billing Errors
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. Our last Part A MSP webinar in the series identifies common billing errors and provides approaches to prevent and correct errors when identified.
1.5
Wednesday, July 9
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Navigator Medicare Secondary Payer (MSP): Avoiding Part B Claim Billing Errors
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer. Our last Part B MSP webinar in the series identifies common billing errors and provides approaches to prevent and correct errors when identified.
1.5
Thursday, July 10
Spanish
Start:
11:00 a.m.
End
12:30 p.m.
Pain Management: Trigger Point and Epidural Injection
Stay informed about covered pain intervention options covered by Medicare by attending our Pain Management webinar. This session aims to present a comprehensive overview of trigger point injections and epidural steroid injections as interventions for pain management. We will examine the coverage guidelines, applicable indications, limitations, provider qualifications, utilization protocols, and essential documentation requirements associated with associated with these injections. Additionally, we will share insights regarding medical review findings and offer guidance on best practices to mitigate potential issues.se injections. Additionally, we will share insights regarding medical review findings and offer guidance on best practices to mitigate potential issues.
1.5
Thursday, July 10
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Navigator Part B Claims: Overpayment Requirements
The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities. This webinar will examine differences between solicited and unsolicited overpayments and outline the recoupment process. We'll demonstrate how to submit voluntary refunds, request immediate offsets or extended repayment schedules, and identify self-service tools to access the repayment process.
1.5
Monday, July 14
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Navigator Coverage and Policy: Using Policies to Bill
The Medicare Navigator Coverage and Policy series is designed to review steps when searching, locating and reviewing Medicare guidelines. Is it challenging to identify a Medicare coverage policy concerning a particular item or service? This webinar will simplify the Medicare coverage navigation and explain what to do if a policy is not identified. We’ll illustrate the FastTrack tool to guide you through available Medicare program resources and demonstrate effective methods with billing scenarios.
1.5
Tuesday, July 15
Spanish
Start:
11:00 a.m.
End
12:30 p.m.
Evaluation and Management (E/M) services in the Emergency Department and Observation Services
This webinar will review Medicare coverage guidelines for outpatient emergency department and observation hospital care services performed by physicians and non-physician practitioners (NPP). We will highlight updated guidelines for "other" E/M visits, including combining hospital inpatient and observation care services into one E/M code family and discuss updated billing and documentation guidelines.
1.5
Wednesday, July 16
English
Start:
10:00 a.m.
End
11:30 a.m.
Coverage and Billing of Part B Drugs and Biologicals
This webinar will provide coverage and billing guidelines for drugs and biologicals for Part B services. We will review topics such as documentation and the correct reporting of units. The highlight of this webinar will be reviewing the proper use of the JW modifier and the JZ modifier.
1.5
Wednesday, July 16
English
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the Month: Surgical Modifiers AS, 80, 81, 82, 62, and 66
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. This webinar will explore billing guidelines when an assistant-at-surgery, co-surgeon, or a team of surgeons perform a surgical procedure and require the reporting of surgical modifiers AS, 80, 81, 82, 62 or 66. During this event, we will review when to use these modifiers, explore the influence of these modifiers on Medicare reimbursement and present approaches to avoid frequent billing errors.
1.5
Wednesday, July 16
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Understanding Therapy and Rehabilitation Services
This event is designed for Part A outpatient facilities and Part B private practice providers who provide physical, occupational and speech language therapy services. We will discuss the basic coverage and documentation guidelines, therapy limitations and correct unit reporting.
1.5
Thursday, July 17
English
Start:
11:00 a.m.
End
12:30 p.m.
Understanding the Fundamentals of Ambulance Services
This webinar is designed for Part A providers and Part B suppliers who provide Ground Ambulance Transportation services to Medicare beneficiaries. We will review the ambulance coverage requirements, trip record documentation guidelines and Physician’s Certification Statement (PCS) requirements for ambulance transport services to Medicare beneficiaries.
1.5
Thursday, July 17
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Navigator Fee Schedules: Utilize the Medicare Physician Fee Schedule (MPFS) for Part B Billing
This three-part Medicare Navigator webinar series is designed to provide a thorough examination of various Medicare fee schedules and how to effectively use them. The second webinar in the series spotlights the Part B Medicare Physician Fee Schedule (MPFS). We will explore and identify critical elements of the MPFS, including who should use it and how reimbursement rates are determined. Our webinar will conclude with an overview of the Medicare Physician Fee Schedule Lookup Tool and an explanation regarding how to interpret the various fields within this resource to bill Medicare services.
1.5
Thursday, July 17
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Modifier of the Month: Therapy and Rehabilitation Services Modifiers CO, GO, CQ, GP, GN, KX and Modifiers 59, XE, XS, XU and XP
The Modifier of the Month workshop series describes commonly used modifiers and outlines common billing scenarios for utilization. During this webinar, we will review the modifiers used for physical, occupational and speech language therapy services. Our focus will be therapy modifiers CO, GO, CQ, GP, GN, KX and modifiers 59 and X(EPSU), including defining modifiers, outlining requirements for use and reviewing applicable supporting documentation requirements.
1.5
Monday, July 21
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Medicare Part B Claims errors
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors.
1.5
Tuesday, July 22
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Part B Updates - July 2025
This event is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventive service reminders.
1.5
Tuesday, July 22
Spanish
Start:
10:00 a.m.
End
11:00 a.m.
Avoiding the Most Frequent Part A Claim Errors: April - June 2025
Claim submission errors cost you time and money. Submitting claims correctly improves your cash flow and improves efficiency in your billing and revenue cycle operations. This webinar will highlight several of the most prevalent Part A returned to provider (RTP), rejected, and denied claim errors. We will also provide insight on how to identify and correct those errors.
1.0
Tuesday, July 22
English
Start:
2:00 p.m.
End
3:00 p.m.
Avoiding the Most Frequent Part A Claim Submission Errors: April - June 2025
Claim submission errors cost you time and money. Submitting claims correctly improves your cash flow and improves efficiency in your billing and revenue cycle operations. This webinar will highlight several of the most prevalent Part A returned to provider (RTP), rejected, and denied claim errors. We will also provide insight on how to identify and correct those errors.
1.0
Wednesday, July 23
English
Start:
10:00 a.m.
End
11:30 a.m.
Local Coverage Determination (LCD) Additions and Revisions
This webinar will include new, revised, proposed and retired local coverage determinations and local coverage articles. The session will review genetic testing in oncology, biomarkers for oncology, magnetic-resonance-guided focused ultrasound surgery for essential tremor, nerve condition studies and electromyography and more.
1.5
Wednesday, July 23
English
Start:
2:00 p.m.
End
3:30 p.m.
Coverage and Billing of Part A Drugs and Biologicals
Medicare will consider payment for drugs and biologicals after administration of the appropriate dosage for the patient’s condition. Errors related to drug dosage reporting and coverage requirements are top reasons contributing to incorrect claim billing and loss of revenue. This webinar will provide coverage and billing guidelines for drugs and biologicals for Part A services. We will review topics such as purposeful documentation requirements, reporting the correct units, and the proper use of the JW and JZ modifiers.
1.5
Thursday, July 24
English
Start:
10:00 a.m.
End
11:30 a.m.
Quarter 2 2025 - Insider's Guide to Mitigating Comprehensive Error Rate Testing (CERT) Part B Errors
The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review the most frequent Part B improper payment errors including minor and major surgical procedures and share resources aimed at proactively avoiding these errors.
1.5
Thursday, July 24
English
Start:
2:00 p.m.
End
3:30 p.m.
Quarter 2 2025 - Insider's Guide to Mitigating Comprehensive Error Rate Testing (CERT) Part A Errors
The Comprehensive Error Rate Testing (CERT) program identifies improper payment rates to determine the national and Medicare Administrative Contractor (MAC) improper payment error rates. In this webinar, we will explain the CERT review process and review the significance of responding to documentation requests. We will also review Part A inpatient rehabilitation facility (IRF) improper payment errors and share resources aimed at mitigating these errors.
1.5
Tuesday, July 29
English
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Part B Claim Errors: April 2025 - June 2025
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors. Learn how to identify and prevent these claim errors.
1.5
Tuesday, July 29
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Part A Updates - July 2025
This event is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventive service reminders.
1.5
Wednesday, July 30
English
Start:
2:00 p.m.
End
3:00 p.m.
Medicare Covered Dermatology Services
Medicare may cover dermatology services when reasonable and necessary for the prevention, diagnosis and treatment of certain skin conditions. Join this session to review the Medicare guidelines for dermatology services. This session will provide an overview of the Medicare coverage policies, how to find them and what to do if one does not exist for dermatology services. This session will highlight the medical policy, documentation and billing requirements for Mohs Micrographic Surgery (MMS). We will conclude with a review of the billing guidelines for evaluation and management services when provided on the same day as dermatology services within a global surgical period. 
1.0
Thursday, July 31
English
Start:
10:00 a.m.
End
11:30 a.m.
Medicare Part A Payment System: Inpatient Prospective Payment System (IPPS)
The Social Security Act sets forth a system of payment for the operating costs of acute care hospital inpatient stays under Medicare Part A based on prospectively set rates. This payment system is referred to as the inpatient prospective payment system (IPPS). Join this webinar to learn the ins and outs of the IPPS including the factors that make up the IPPS and how the IPPS rate is determined.
1.5
Thursday, July 31
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Navigator Provider Enrollment: Maintaining the Enrollment Record
The Medicare Navigator Provider Enrollment series promotes compliance with initial enrollment, record maintenance and revalidation for a variety of Medicare facility, provider and supplier types. Providers are required to keep all enrollment information on file current requiring the reporting of changes to the provider's personal information, adverse legal status and more to the Medicare Administrative Contractor (MAC) within a defined period of time. This webinar will identify the changes providers are required to report and in what timeframe, outline how those updates can be reported and review potential penalties for failing to report.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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