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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 10/9/2024 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Wednesday, October 9
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Part A Claim Submission for Acute Hospital Inpatient Claims
Stay connected with Part A billing by attending our Steps to Part A Claim Submission workshop series. This series simplifies billing Part A services into four preparatory steps. During this webinar, we will provide an overview of billing requirements for Part A acute hospital inpatient claims. We will then apply steps 1-4 of the Part A claim submission process using various billing scenarios as we prepare acute hospital inpatient claims for submission.
1.5
Thursday, October 10
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Monitoring the Processing Status of Part A Claims
Stay connected with Part A Medicare billing by attending the Part A Post Payment Workshop series. This webinar will review the various stages of the Part A financial process after claims are submitted to Medicare, including claim processing and finalization. We will outline how to identify claim status, define the various fields on the Medicare remittance advice (RA) and demonstrate how to successfully use this resource to monitor claims processing outcomes to reconcile accounts and receivables.
1.5
Thursday, October 10
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: When and How to Submit Part A Appeals and Clerical Error Reopenings
Stay connected with Part A Medicare billing by attending the Medicare Part A Post Payment Workshop series. This webinar will provide an overview of the Part A appeal process including the various stages of appeal and submission timeframes, appealable and non-appealable claims, appeal status, claims eligible for reopening and clerical error reopening instructions.
1.5
Friday, October 11
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Identifying and Resolving Medicare Overpayments
Stay connected with Part A Medicare billing by attending the Medicare Part A Post Payment Workshop series. This webinar will review how to identify and resolve Part A Medicare overpayments and the options available for repayment. We will provide various self-service tools and resources to assist with overpayment resolution including requesting an immediate recoupment or an extended repayment schedule.
1.5
Friday, October 11
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Identifying and Resolving Medicare Overpayments
Stay connected with Part A Medicare billing by attending the Medicare Part A Post Payment Workshop series. This webinar will review how to identify and resolve Part A Medicare overpayments and the options available for repayment. We will provide various self-service tools and resources to assist with overpayment resolution including requesting an immediate recoupment or an extended repayment schedule.
1.5
Tuesday, October 15
English
Start:
10:00 a.m.
End
11:30 a.m.
Submitting Electronic Claims using PC-ACE
This course will review the PC-ACE program. Join us for a demonstration on how to submit your claim file via Secure File Transfer Protocol (SFTP) or through the Novitasphere or SPOT Portal. We will outline how to configure the software, claim entry, file preparation, view acknowledgement reports and 835 ERA files.
1.5
Tuesday, October 15
English
Start:
11:00 a.m.
End
12:00 p.m.
Stay Connected: Principal Care Management and Advance Care Planning
Stay connected with your Medicare patient's health and wellness by participating in our Care Management workshop series. Principal care management (PCM) was introduced to provide comprehensive care management for beneficiaries with a single, high-risk condition or with multiple chronic conditions but focused on a single high-risk condition. Advance care planning is for patients to discuss their health care wishes if they become unable to make their own decisions. During this webinar, we will define principal care management and advance care planning and identify who can render these services. We will also review billing, coverage, and documentation requirements.
1.0
Tuesday, October 15
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Part B Updates – October 2024
This course is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventative service reminders.
1.5
Wednesday, October 16
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
SPOT Series: IDM and SPOT Enrollment
Not sure what SPOT is or why you should have an account? SPOT is our free, provider portal. During this webinar we will demonstrate how to gain access to SPOT and the registration process with the CMS identity management system (IDM). In addition to demonstrating the enrollment process, we will provide an overview of the array of tools SPOT has for you.
1.5
Wednesday, October 16
English
Start:
11:30 a.m.
End
12:30 p.m.
StayConnected: Cognitive Assessment
Stay connected with your Medicare patient's health and wellness by participating in our Care Management workshop series. Medicare covers a separate visit to more thoroughly assess your patient's cognitive function and develop a care plan, if a Medicare patient shows signs of cognitive impairment during a routine visit. This evaluation may be helpful to diagnose a person with dementia, such as Alzheimer’s disease, and to identify treatable causes or co-occurring conditions such as depression or anxiety. During this webinar, we will define cognitive assessment services and identify who can render the service. We will also review billing, coverage and documentation requirements.
1.0
Wednesday, October 16
English
Start:
2:00 p.m.
End
3:30 p.m.
SPOT Series: IDM and SPOT Enrollment
Not sure what SPOT is or why you should have an account? SPOT is our free, provider portal. During this webinar we will demonstrate how to gain access to SPOT and the registration process with the CMS identity management system (IDM). In addition to demonstrating the enrollment process, we will provide an overview of the array of tools SPOT has for you.
1.5
Thursday, October 17
English
Start:
11:00 a.m.
End
12:30 p.m.
StayConnected: Chronic and Transitional Care Management
Stay connected with your Medicare patient's health and wellness by participating in our Care Management workshop series. Care planning and management becomes critical as more Medicare patients develop multiple chronic conditions. Chronic care management (CCM) and transitional care management (TCM) serve as critical components to bettering patient health outcomes by ensuring access to care, care coordination and care continuity. During this webinar, we will review Medicare coverage and billing requirements, identify types of providers who can render these services, address common improper payment errors, and conclude with documentation guidance.
1.5
Thursday, October 17
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Part A Updates - October 2024
This course is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventative service reminders.
1.5
Monday, October 21
Spanish
Start:
2:00 p.m.
End
3:00 p.m.
Avoiding the Most Frequent Part A Claim Errors: July 2024 - October 2024
Claim submission errors cost you time and money. Submitting claims correctly improves your cash flow and improves efficiency in your billing and revenue cycle operations. This webinar will highlight several of the most prevalent Part A returned to provider (RTP), rejected, and denied claim errors. We will also provide insight on how to identify and correct those errors.
1.0
Tuesday, October 22
English
Start:
10:00 a.m.
End
11:30 a.m.
Local Coverage Determinations (LCDs) Additions and Revisions
This course will include new, revised, proposed and retired local coverage determinations and local coverage articles. The session will review cervical fusion, facet joint interventions for pain management, implantable continuous glucose monitors, allergy testing, genetic testing for cardiovascular disease, molecular pathology and genetic testing and more.
1.5
Wednesday, October 22
English
Start:
2:00 p.m.
End
3:30 p.m.
Self-Service Tools: Navigating the First Coast Website
The First Coast website offers a variety of tools and resources to help you answer Part A and B Medicare questions. Join us as we demonstrate helpful self-service tools, guides and resources on our website.
1.5
Wednesday, October 23
English
Start:
1:00 p.m.
End
2:00 p.m.
Modifier of the Month: 59 or X{EPSU}
For non-evaluation and management services, modifiers 59 & X{EPSU} are used to identify distinct procedures or services not normally reported together when performed on the same day. As these modifiers are often used incorrectly, this course will explore the proper use of these modifiers, common scenarios, and supporting documentation requirements.
1.0
Wednesday, October 23
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the Month: NCCI Modifiers 59, XE, XS, XU and XP
For non-evaluation and management services, modifiers 59 & X{EPSU} are used to identify distinct procedures or services not normally reported together when performed on the same day. As these modifiers are often used incorrectly, this course will explore the proper use of these modifiers, common scenarios, and supporting documentation requirements.
1.5
Thursday, October 24
Spanish
Start:
2:00 p.m.
End
3:00 p.m.
Reporting the correct place of service
This webinar will focus on reporting the correct place of services (POS) codes on your Medicare claims to ensure the appropriate reimbursement. We will focus on the most commonly used codes and outline how reimbursement rates are affected depending on the POS code.
1.0
Monday, October 28
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Avoiding Part B claim errors
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors.
1.5
Tuesday, October 29
English
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Part B Claim Errors: July 2024 - September 2024
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors. Learn how to identify and prevent these claim errors.
1.5
Thursday, October 31
English
Start:
10:00 a.m.
End
11:30 a.m.
Skilled Nursing Facility (SNF) Series: Billing Basics
The next course in our Skilled Nursing Facility (SNF) series will review the billing requirements, components to include on skilled nursing facility (SNF) claims and ancillary billing. We will explore SNF resources and self-service tools available.
1.5
Thursday, October 31
English
Start:
1:00 p.m.
End
2:30 p.m.
Skilled Nursing Facility (SNF) Series: Special Billing Situations
The next course in our Skilled Nursing Facility (SNF) series will review special SNF billing situations such as change in level of care, no-pay claims, benefit exhaust, SNF readmissions, leave of absence, demand billing and much more. We will provide the available SNF billing resources.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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