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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 4/11/2024 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy!

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better!

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Monday, April 15
English
Start:
11:00 a.m.
End
12:30 p.m.
SPOT Series: IDM and SPOT enrollment
Not sure what SPOT is or why you should have an account? SPOT is our free, provider portal. Join this webinar to learn about how to gain access to SPOT and the registration process with the CMS identity management system (IDM). In addition to learning the enrollment process, we will provide an overview of the array of tools SPOT has for you.
1.5
Monday, April 15
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
SPOT Series: IDM and SPOT Enrollment
Not sure what SPOT is or why you should have an account? SPOT is our free, provider portal. Join this webinar to learn about how to gain access to SPOT and the registration process with the CMS identity management system (IDM). In addition to learning the enrollment process, we will provide an overview of the array of tools SPOT has for you.
1.5
Tuesday, April 16
English
Start:
10:00 a.m.
End
11:30 a.m.
Local Coverage Determinations (LCDs) Additions and Revisions
This course will include new, revised, proposed and retired local coverage determinations and local coverage articles. The session will review biomarkers for oncology, psychiatric codes, allergen immunotherapy, peripheral venous ultrasound and more.
1.5
Tuesday, April 16
English
Start:
11:00 a.m.
End
12:30 p.m.
Federally Qualified Health Centers (FQHC) Series: Requirements, Enrollment, Billing and Reimbursement Overview
This course is for Federally Qualified Health Center (FQHC) providers. During this overview, we will outline FQHCs enrollment, Perspective Payment System (PPS) reimbursement methods, billing requirements (including Medicare Advantage Wrap around) and new updates.
1.5
Tuesday, April 16
English
Start:
1:00 p.m.
End
2:30 p.m.
Podiatry Services: Debridement of Nails
This course will review coding and billing guidelines, coverage limitations, and purposeful documentation requirements regarding debridement of nail(s) services. We will examine common errors and billing concerns identified by the Comprehensive Error Rate Testing (CERT) program and recent medical review activities and outline resources and best practices to avoid these findings.
1.5
Wednesday, April 17
English
Start:
10:00 a.m.
End
11:30 a.m.
Skilled Nursing Facility (SNF) Series: Billing Basics
Join us for our bi-monthly SNF webinar series. This session will provide guidance on the billing requirements and components to include on skilled nursing facility (SNF) claims, including ancillary billing. We will explore SNF resources available.
1.5
Wednesday, April 17
English
Start:
11:00 a.m.
End
12:30 p.m.
Federally Qualified Health Centers (FQHC) Series: Care Management and Telemedicine After the Public Health Emergency (PHE)
This course is for Federally Qualified Health Center (FQHC) providers. During this overview, we will outline FQHCs billing requirements for Transitional Care Management (TCM) and Chronic Care Management (CCM), review Telemedicine services after the Public Health Emergency (PHE) and conduct a review of Credit Balance Reporting.
1.5
Wednesday, April 17
English
Start:
1:00 p.m.
End
2:00 p.m.
Modifier of the Month: AS, 80, 81, 82 and 62 (Assistant-at-Surgery and Co-Surgeons)
The Office of Inspector General (OIG) released a report indicating Medicare improperly paid physicians for co-surgery and assistant-at-surgery services were billed without the appropriate payment modifiers. Medicare makes a reduced payment to physicians who work together to perform a surgical procedure on the same patient during the same operative session. This course will explore the co-surgeon and surgical assistance modifiers (62, AS, 80, 82), and review the documentation requirements and various scenarios when these modifiers should be used.
1.0
Wednesday, April 17
English
Start:
2:00 p.m.
End
3:30 p.m.
Skilled Nursing Facility (SNF) Series: Special Billing Situations
Join us for our bi-monthly SNF webinar series. This session will provide guidance on special SNF billing situations such as change in level of care, no-pay claims and benefit exhaust and review SNF readmissions, leave of absence, demand billing and much more. We will conclude by identifying SNF billing resources available.
1.5
Thursday, April 18
English
Start:
10:00 a.m.
End
11:30 a.m.
Opioid Use Disorder (OUD) Screening and Treatment
The United States is in the midst of a national opioid crisis with substantial health, economic, and societal costs. Opioid and substance use disorders (OUDs/SUDs) continue to be a vital issue in our society. Through this course, we'll provide valuable information and guidance regarding OUD and SUD treatment services, Preventive screening for alcohol misuse, Screening, brief intervention, and referral to treatment (SBIRT) services and opioid treatment programs (OTPs).
1.5
Thursday, April 18
English
Start:
11:00 a.m.
End
12:30 p.m.
Federally Qualified Health Centers (FQHC) Series: Billing Examples and Top Claim Submission Errors and Resolutions
This course is for Federally Qualified Health Center (FQHC) providers. During this overview, we will review FQHCs billing scenarios, address top billing errors and identify preventative resolutions.
1.5
Thursday, April 18
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the Month: Fundamentals of Global Surgery- Part 2
During this two-part series, you'll discover the global surgery concept, as well as the correct use of modifiers for visits and other procedures within the global surgical period. We'll examine the basics of post-operative and surgical modifiers (54, 55, 58, 78, 79, 50, and LT/RT,) while demonstrating scenarios to appropriately apply these modifiers, guiding you through billing and reimbursement methodologies for various surgical situations.
1.5
Monday, April 22
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Part B Updates – April 2024
This course is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventative service reminders.
1.5
Tuesday, April 23
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Step 1 Verifying Beneficiary Benefit Eligibility
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps. During this webinar, we will review:
Screening beneficiary Medicare benefit eligibility
Verifying benefit periods
Determining primary and secondary payers
Utilizing resources to assist
1.5
Tuesday, April 23
English
Start:
11:00 a.m.
End
12:30 p.m.
Rural Health Clinics (RHCs) Series: Requirements, Enrollment, Billing and Reimbursement Overview
This webinar is for Rural Health Clinic (RHC) providers. During this overview, we will outline RHC enrollment, reimbursement methods, billing requirements and review new updates.
1.5
Tuesday, April 23
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Step 1 Verifying Beneficiary Benefit Eligibility
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps. During this webinar, we will review:
Screening beneficiary Medicare benefit eligibility
Verifying benefit periods
Determining primary and secondary payers
Utilizing resources to assist
1.5
Wednesday, April 24
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Step 2 Submitting the Part B Claim
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps.
During this webinar, we'll explore:
Claim submission guidance
Code selection best practices
Medicare coverage determination
1.5
Wednesday, April 24
English
Start:
11:00 a.m.
End
12:30 p.m.
Rural Health Clinics (RHCs) Series: Care Management and Telemedicine After the Public Health Emergency (PHE)
This webinar is for Rural Health Clinic (RHC) providers. During this overview, we will outline RHC billing requirements for Transitional Care Management (TCM) and Chronic Care Management (CCM), review Telemedicine services after the Public Health Emergency (PHE) and conduct a review of Credit Balance Reporting.
1.5
Thursday, April 25
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Step 3 Ensuring Billing Compliance
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps. During this webinar, we will review:
National Correct Coding Initiative (NCCI)
Procedure-to-Procedure Edits (PTP)
Add-on Codes (AOCs)
Medically Unlikely Edits (MUEs)
1.5
Thursday, April 25
English
Start:
11:00 a.m.
End
12:30 p.m.
Rural Health Clinics (RHCs) Series: Billing Examples and Top Claim Submission Errors and Resolutions
This webinar is for Rural Health Clinic (RHC) providers. During this overview, we will During this overview, we will review RHCs billing scenarios, address top billing errors and identify preventative resolutions.
1.5
Thursday, April 25
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Step 2 Submitting the Part B Claim
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps.
During this webinar, we'll explore:
Claim submission guidance
Code selection best practices
Medicare coverage determination
1.5
Thursday, April 25
English
Start:
2:00 p.m.
End
3:30 p.m.
Medicare Part A Updates - April 2024
This course is a review of the most recent Medicare updates and typically contains a wide variety of topics which include, but are not limited to, MAC initiatives, CMS initiatives, quarterly and annual updates, as well as preventative service reminders.
1.5
Friday, April 26
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Step 4 Claim Filing Expectations
Stay connected with Part B Medicare billing by attending our Steps to Part B Claim Submission workshop series. This series simplifies billing Part B services into easy preparatory steps.
During this webinar, we'll review:
Steps to take once a claim has been filed
Verifying claim status and expectations
1.5
Monday, April 29
English
Start:
11:00 a.m.
End
12:30 p.m.
Medicare Education Spotlight: Overview of the Comprehensive Error Rate Testing (CERT) Program
Improper payment rates identified by the Comprehensive Error Rate Testing (CERT) program are used by CMS to calculate the national and MAC improper payment rate. During this education spotlight webinar, we’ll outline the CERT review process, current topics under review, and discuss the importance of responding to documentation requests.
1.5
Tuesday, April 30
English
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Part B Claim Errors: January 2024 - March 2024
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors. Learn how to identify and prevent these claim errors.
1.5
Tuesday, April 30
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Avoiding Part B Claim Errors: January 2024 - March 2024
This webinar will focus on the most frequent Part B rejected and denied claim errors. Join us as we review critical steps and resources to avoid common claim submission errors.
1.5
Tuesday, April 30
English
Start:
11:30 a.m.
End
1:00 p.m.
Home Infusion Therapy (HIT) Services and Enrollment Requirements
This course will discuss the Centers for Medicare & Medicaid Services (CMS) billing requirements for home infusion therapy (HIT) services. This service benefit will be for HIT suppliers who enroll and bill Part B Medicare Administrative Contractors (MACs). The Medicare HIT services benefit covers the professional services, including nursing services, patient training and education, remote monitoring, and monitoring services for the provision of home infusion drugs furnished by a qualified HIT supplier.
1.5
Tuesday, April 30
Spanish
Start:
2:00 p.m.
End
3:00 p.m.
Avoiding the Most Frequent Part A Claim Errors: January 2024 - March 2024
Claim submission errors cost you time and money. Submitting claims correctly improves your cash flow and improves efficiency in your billing and revenue cycle operations. This webinar will highlight several of the most prevalent Part A returned to provider (RTP), rejected, and denied claim errors. We will also provide insight on how to identify and correct those errors.
1.0

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.