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Last Modified: 2/29/2024 Location: FL, PR, USVI Business: Part A, Part B
Learning Center

Jurisdiction N (JN) Educational Events Calendar

Join us for one of our engaging live educational events. Learn more about the Medicare program and discover ways to improve the accuracy and efficiency of your Medicare credentialing or billing process by participating in the free educational events hosted by us. MAC JN includes providers located in Florida, Puerto Rico and the U.S. Virgin Islands.

Event registration is easy!

Access to our events is free with no required accounts to manage. Simply complete a few fields in our registration form and you are ready to participate. Click here to learn more about the process.

Continuing education units (CEUs)

CEUs may be awarded for successful completion of an educational event (e.g., 1 CEU per 60 minutes of attendance). Attendees must participate in the event in its entirety to be eligible for a completion certificate containing the CEU. Completion certificates will be available within 3 – 5 business days after the event within the MyCEUCertificate Gateway.
Click here to learn more about CEUs.

Accessing your CEUs is now easier, faster, and better!

Completion certificates are available via the MyCEUCertificate Gateway located on the First Coast website under the Learning Center. Click here to learn more.

Assistance is available

Need help registering, starting a class, or accessing your completion certificate? Access our step-by-step tutorials:
If you still need help, email us at LearningCenterHelpDesk@fcso.com.

Target audience:

Part A - Part A (facility services billed on a CMS UB-04 claim form or an electronic equivalent)
Part B - Part B (professional services billed on the CMS-1500 claim form or an electronic equivalent)
New provider - New provider (providers, billers, coders, office staff, etc., new to the Medicare program or looking for a refresher)

Date
Audience Focus
Language
Eastern Time (ET)
Event Description
CEUs
Tuesday, March 5
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: How to Utilize National Coverage Determinations (NCDs)
Stay connected with the Medicare Coverage workshop series. This course is designed to provide an overview of National Coverage Determination (NCD) policies and how they aid in determining medical necessity, billing compliance and documentation requirements. We will demonstrate how to use NCDs for various billing scenarios and identify key resources.
1.5
Tuesday, March 5
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: How to Utilize Local Coverage Determination (LCD)
Stay connected with the Medicare Coverage workshop series. This course is designed to provide an overview of Local Coverage Determination (LCD) policies and Local Coverage Articles (LCA) and how they aid in determining medical necessity, billing compliance and documentation requirements. We will demonstrate how to use LCDs and LCAs for various billing scenarios and identify key resources.
1.5
Tuesday, March 5
Spanish
Start:
3:00 p.m.
End
4:30 p.m.
StayConnected: How to Utilize National Coverage Determinations (NCDs)
Stay connected with the Medicare Coverage workshop series. This course is designed to provide an overview of National Coverage Determination (NCD) policies and how they aid in determining medical necessity, billing compliance and documentation requirements. We will demonstrate how to use NCDs for various billing scenarios and identify key resources.
1.5
Wednesday, March 6
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: How to Utilize the FastTrack to Medicare Coverage Policies Tool
Stay connected with the Medicare Coverage workshop series. Do you find it challenging to identify a Medicare coverage policy concerning a particular item or service? This course will simplify Medicare coverage policies navigation and explain what to do if no Medicare policies are identified. We will demonstrate how the FastTrack tool guides you through various Medicare policy resources that are available to you and demonstrate effective methods for its use with various billing scenarios.
1.5
Wednesday, March 6
English
Start:
1:00 p.m.
End
2:30 p.m.
StayConnected: Focusing on the Beneficiary Notices Initiative
Stay connected with the Medicare Coverage workshop series. This course will outline steps to take in ensuring you are correctly issuing a notice of financial liability to protect the rights of both the Medicare beneficiaries and the provider. We will review the multiple types of the advanced beneficiary notice forms available, including a detailed review of the Advance Beneficiary Notice of Non-coverage (ABN, Form CMS-R-131). We will outline various scenarios for issuing a financial form, identify the required fields on each form, review billing requirements when a form is issued, and highlight helpful resources.
1.5
Thursday, March 7
English
Start:
10:00 a.m.
End
11:30 a.m.
Preventive Services at a Glance
This webinar will examine the interactive CMS Preventive Services Chart identifying the information that can be obtained through this resource and many others. We will also outline the methods available to providers to verify patient eligibility for preventive and screening services, including the interactive voice response (IVR) unit, Novitasphere and SPOT.
1.5
Thursday, March 7
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
Preventive Services at a Glance
This webinar will examine the interactive CMS Preventive Services Chart identifying the information that can be obtained through this resource and many others. We will also outline the methods available to providers to verify patient eligibility for preventive and screening services, including the interactive voice response (IVR) unit, and SPOT.
1.5
Friday, March 8
English
Start:
10:00 a.m.
End
11:00 a.m.
Medicare Secondary Payer (MSP) Series: Fundamentals
This first course in our Medicare secondary payer (MSP) series provides the definition and purpose of the MSP program. We will review the MSP provisions including Group Health Plans (GHPs) and Non-group Health Plans (NGHPs). We will explore MSP resources and self-service tools available.
1.0
Friday, March 8
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Secondary Payer (MSP) Series: Identifying the Primary Payer
The second course in our Medicare secondary payer (MSP) series navigates how to identify the primary payer. We will explore the role of the MSP Contractor. We will examine the MSP resources and self-service tools available.
1.5
Monday, March 11
Spanish
Start:
10:00 a.m.
End
11:00 a.m.
Medicare Secondary Payer (MSP) Series: Fundamentals
The first course in our Medicare secondary payer (MSP) series provides the definition and purpose of the MSP program. We will review the MSP provisions including Group Health Plans (GHPs) and Non-group Health Plans (NGHPs). We will explore MSP resources and self-service tools available.
1.0
Monday, March 11
Spanish
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Secondary Payer (MSP) Series: Identifying the Primary Payer
The second course in our Medicare secondary payer (MSP) series navigates how to identify the primary payer. We will explore the role of the MSP Contractor. We will examine the MSP resources and self-service tools available.
1.5
Tuesday, March 12
English
Start:
10:00 a.m.
End
11:30 a.m.
Modifier of the Month: Fundamentals of Global Surgery - Part 1
During this two-part series, you'll discover the global surgery concept, as well as the correct use of modifiers for visits and other procedures within the global surgical period. We'll examine the basics of global surgery and explore evaluation and management modifiers (24, 25, 57 and FT) while demonstrating how to appropriately apply these modifiers, as we guide you through billing scenarios and reimbursement methodologies for surgical situations.
1.5
Tuesday, March 12
English
Start:
11:30 a.m.
End
1:00 p.m.
Self-Service Tools and You: Navigating the Part A First Coast Website
The First Coast website offers a variety of tools and resources to help you answer your Part A Medicare questions. Join us as we demonstrate helpful self-service tools and users guides on the website to help you save time and money.
1.5
Tuesday, March 12
English
Start:
2:00 p.m.
End
3:30 p.m.
SPOT Series: PC-ACE and Claim Submissions using Our SPOT Portal
Join our webinar to learn about how to use our free billing software PC-ACE to submit claims via SPOT. During this event we will demonstrate some of the features of the PC-ACE billing software and SPOT claim submission functions for enrolled SPOT users.
1.5
Wednesday, March 13
English
Start:
1:00 p.m.
End
2:30 p.m.
Modifier of the Month: Fundamentals of Global Surgery - Part 2
During this two-part series, you'll discover the global surgery concept, as well as the correct use of modifiers for visits and other procedures within the global surgical period. We'll examine the basics of post-operative and surgical modifiers (54, 55, 58, 78, 79, 50, and LT/RT,) while demonstrating scenarios to appropriately apply these modifiers, guiding you through billing scenarios and reimbursement methodologies for various surgical situations.
1.5
Wednesday, March 13
English
Start:
1:00 p.m.
End
2:00 p.m.
A/B DME MAC General Documentation Requirements
Physicians/Practitioners! Are You Ordering Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) for Your Patients? This is your opportunity to hear directly from the Medicare contractors regarding general documentation requirements needed for Medicare criteria to be met and allow your patients to receive the DMEPOS item that you prescribe in a timely manner. Representatives from all four DME MAC jurisdictions will join the Part A/B education staff to explain what documentation is required in the medical records to support the coverage of DMEPOS items. Plenty of time will be allowed for questions during this webinar so we hope you will join the Medicare Administrative contractors for this valuable education opportunity.
0.0
Thursday, March 14
English
Start:
10:00 a.m.
End
11:30 a.m.
Chiropractic Services
This webinar will examine Medicare guidelines for chiropractic services. We will outline billing and coverage for Chiropractic Services and conclude by sharing documentation requirements, valuable resources and references.
1.5
Thursday, March 14
Spanish
Start:
2:00 p.m.
End
3:30 p.m.
SPOT Series: PC-ACE and Claim Submissions using Our SPOT Portal
Join our webinar to learn about how to use our free billing software PC-ACE to submit claims via SPOT. During this event we will demonstrate some of the features of the PC-ACE billing software and SPOT claim submission functions for enrolled SPOT users.
1.5
Monday, March 18
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Medicare Program Fundamentals
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Start your journey on the New Provider Roadmap and join our presentation to learn about the fundamentals of the Medicare Program from the provider's perspective. This webinar will explore the basics of Medicare, covered and non-covered services, benefit eligibility, deductibles and Medicare Reimbursement.
1.5
Monday, March 18
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Medicare Program Fundamentals
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Start your journey on the New Provider Roadmap and join our presentation to learn about the fundamentals of the Medicare Program from the provider's perspective. This webinar will explore the basics of Medicare, covered and non-covered services, benefit eligibility, deductibles and Medicare Reimbursement.
1.5
Tuesday, March 19
English
Start:
10:00 a.m.
End
11:00 a.m.
StayConnected: Enrolling in Electronic Billing
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Learn about the endless advantages of electronic billing and let us guide you through starting the enrollment process today. This webinar will explore electronic billing benefits, products and services, enrollment forms, common enrollment scenarios and resources.
1.0
Tuesday, March 19
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: Get Started with Part A Medicare Billing
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. A key factor in becoming a successful provider and biller is to know how to complete and submit Medicare Part A claims. The webinar will continue traveling the New Provider Roadmap by exploring how to get started with claim submission, claim submission guidelines, form locator on the CMS-1450/UB-04 claim form and helpful self-service tools.
1.5
Wednesday, March 20
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: Get Started with Part B Medicare Billing
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. A key factor in becoming a successful provider and biller is to know how to complete and submit Medicare Part B claims. The webinar will continue traveling the New Provider Roadmap by exploring how to get started with claim submission, claim submission guidelines, fields on the CMS-1500 claim form and helpful self-service tools.
1.5
Wednesday, March 20
English
Start:
2:00 p.m.
End
3:30 p.m.
StayConnected: How to Appeal a Part A Medicare Claim Decision
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Discover options available to providers when they disagree with Medicare's claim decision. This webinar will continue traveling the New Provider Roadmap by conducting an appeals overview, levels of appeals, redetermination process, methods to submit an appeal and self-service tools.
1.5
Thursday, March 21
Spanish
Start:
10:00 a.m.
End
11:30 a.m.
Modifier of the Month: Fundamentals of Global Surgery - Part 1
During this two-part series, you'll discover the global surgery concept, as well as the correct use of modifiers for visits and other procedures within the global surgical period. We'll examine the basics of global surgery and explore evaluation and management modifiers (24, 25, 57 and FT) while demonstrating how to appropriately apply these modifiers, as we guide you through billing scenarios and reimbursement methodologies for surgical situations.
1.5
Thursday, March 21
English
Start:
10:00 a.m.
End
11:30 a.m.
StayConnected: How to Appeal a Part B Medicare Claim Decision
Stay connected as a new provider in Medicare by attending the New Provider Roadmap Workshop series. Discover options available to providers when they disagree with Medicare's claim decision. This webinar will continue traveling the New Provider Roadmap by conducting an appeals overview, levels of appeals, redetermination process, methods to submit an appeal and self-service tools.
1.5
Monday, March 25
English
Start:
10:00 a.m.
End
11:30 a.m.
Behavioral Health Services
This course will explore three important Medicare-covered behavioral health services that may improve patient outcomes. We’ll outline billing and coverage for Behavioral Health Integration (BHI) Services, Psychotherapy for Crisis, and Opioid Use Disorder (SUD) Screening and Treatment and conclude by sharing valuable resources and references.
1.5
Tuesday, March 26
English
Start:
10:00 a.m.
End
11:30 a.m.
Evaluation and Management: Observation and Inpatient Hospital Services
This course will review the Medicare coverage guidelines for hospital and observation evaluation and management services. Effective January 1, 2023, the AMA CPT Editorial Panel approved revised coding and updated guidelines for "other" evaluation and management visits, including combining hospital inpatient and observation care services into one evaluation and management code family. This webinar will focus on the hospital inpatient and observation care evaluation and management code family.
1.5
Tuesday, March 26
English
Start:
1:00 p.m.
End
2:30 p.m.
Medicare Compliance: Getting to Know Your Medicare Review Contractors
The Medicare integrity program was established to identify improper payments and promote compliance to Medicare guidelines. This webinar will provide an overview of each review contractor and potential steps providers and suppliers may take during these reviews.
1.5
Wednesday, March 27
English
Start:
2:00 p.m.
End
3:30 p.m.
Evaluation and Management: Interactive Worksheet for Inpatient Hospital Services
This is a course designed to provide resources to assist in determining inpatient hospital evaluation and management (E/M) code levels using the interactive worksheet developed by First Coast. This webinar is a self-help course to find information readily available on our website and other websites.
1.5
Thursday, March 28
English
Start:
10:00 a.m.
End
11:00 a.m.
Medicare Coverage for Dental Services
This event will review clarified Medicare coverage provisions for dental services. We will outline the provider enrollment process, claim submission guidelines, coverage and documentation requirements and various resources. Dentists and surgeons rendering dental services to Medicare patients and referring providers for dental services are encouraged to attend.
1.0
Thursday, March 28
English
Start:
11:00 a.m.
End
12:00 p.m.
Rural Emergency Hospital Guidelines
This course will apply to critical access hospitals (CAHs) and small rural hospitals in the process of converting or plan to convert in the future to a rural emergency hospital (REH). We will review requirements for enrolling, billing guidance for outpatient services and reimbursement associated with REH providers.
1.0
Thursday, March 28
English
Start:
2:00 p.m.
End
3:30 p.m.
Evaluation and Management: Critical Care Services
Medicare improper payment data demonstrates critical care evaluation and management codes are consistent contributors to the Part B error rate at the national and contractor levels. This webinar will review updated coding and documentation guidelines for critical care evaluation and management services and how to avoid errors.
1.5

On-Demand Learning

Missed a live webinar event? Visit our On-Demand Learning page to access recordings of our training events.
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First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.