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PC-ACE user guide section 7
Last Modified: 1/4/2024
Location: FL, PR, USVI
Business: Part A, Part B
Prepare new claim for transmission
• Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar.
• Click on the Prepare Claims icon.
• Click Prepare Claims.
• Click OK to confirm.
• Click OK when complete. Claims with errors will open up for correction before the file completes. Correct the errors and click Save.
• Click View Results to view a Transmission Detail Report. To print this report, click on the printer icon at the top of the report window. Click on Close to exit this report.
• Click Close.
• The claim file named “BCTRANS.dat” for Part A or “BSTRANS.dat” for Part B has been created and all claims prepared have been removed from the claim list.
• Refer to
Section 8 for Connecting to First Coast and submitting the file.
Reactivate entire claim file for retransmission
This section is to provide information on how to reactivate an entire file without any additional changes to the file. Follow the steps below to reactivate a file.
• Click the Institutional or Professional Claims Processing icon from the PC-ACE Main Toolbar.
• Click Maintain from the Institutional/Professional Claims Menu toolbar and click on Transmission Log. This will display the Claim Transmission Log form listing details for all archived Electronic Medicare Claims (EMC) files in chronological order.
• Select the row describing the EMC file to be reactivated. Click on View Details and/or View Errors to preview the original prepare reports, if desired.
• Click on Reactivate and click on OK twice to confirm the reactivation.
• When the reactivation operation has successfully completed a message will display. The EMC file (BCTRANS.dat for Part A or BSTRANS.dat for Part B) is now ready for retransmission. Click on Close to close the form.
Reactivate individual claims for retransmission
• This section is to provide information on how to reactivate a single claim(s). Follow the steps below to reactivate an individual claim(s).
• Click the Institutional or Professional Claims Processing icon from the PC-ACE Main toolbar.
• Click the List Claims icon. This will display the Institutional or Professional Claim List.
• In the lower left of the window, click the down arrow for Location. Change the location to TR-transmitted only. This will bring up the list of claims in your system. Check off the claim(s) you need to reactivate. Then click Actions on the toolbar. Select the appropriate reactivation option. Click the down arrow by the Location box again and select “CL-to be transmitted’. The reactivated claim(s) will show the status as “UNP” (unprocessed).
• If changes are needed to any of the claims in the UNP status, complete the following steps:
• Highlight the claim and click "View/Update."
• Make the changes and then click Save.
The claim should move to the "CLN" status. Repeat for any claim that you need to correct. If there are remaining claims in "UNP" status, click Close and continue to the next bullet. If all claims are in "CLN" status, click Close and continue to the bullet below to Prepare Claims.
• If no changes are needed to any of the claims, click the Process Claims icon. Click the Process button then click OK to confirm. Once the claims are processed, close the window.
• Click the Prepare Claims icon. Click the Prepare Claims button then click OK to confirm. Once the Prepare Claims operation is complete, close the window. The claims are now ready for transmission.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.