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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Modified: 8/3/2020
Many providers can prevent denied claims by checking beneficiary eligibility on SPOT before they perform a test or provide a service. Read more to find out what SPOT can do for you.
Modified: 7/9/2020
First Coast has revised its Secure Provider Online Tool (SPOT) forms. Forms with a revision date prior to (R03-20) will not be accepted after July 1, 2020.
Modified: 7/1/2020
Learn how to add a new role and access another organization in SPOT as either an end user or an approver. These instructions apply if you are an existing SPOT user who already has access to at least one organization in SPOT.
Modified: 6/20/2020
The Centers for Medicare & Medicaid Services' (CMS) data security standards require SPOT users to log into the application at least every 30 days to maintain access.
Modified: 6/17/2020
SPOT users can submit prior authorization requests via SPOT and notice new updates from HETS, which reflect in eligibility reports when applicable.
Modified: 6/5/2020
Please view these urgent reminders that apply to all SPOT users.
Modified: 6/5/2020
Please view these urgent reminders that apply to all SPOT approvers.
Modified: 5/21/2020
Backup approvers may complete these instructions AFTER their organization's designated approver has received an approval communication from the SPOT Help Desk and created their organization in EIDM.
Modified: 5/14/2020
New end users may follow these instructions for SPOT access AFTER their organization has been created in EIDM by the organization's approver.
Modified: 2/3/2020
Missed something regarding SPOT? View the SPOT news email archives.
Modified: 12/10/2019
Approvers may follow these instructions for SPOT access AFTER they have received an approval communication from the SPOT Help Desk based on their new organization form submission.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.