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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. Information for Medicare beneficiaries is only available on the medicare.gov website.
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EDI gateway mailbox password change

You need a mailbox ID and a password to use the Electronic Data Interchange (EDI) Gateway system.
Mailbox ID
The mailbox ID was sent to your office via the U.S. Postal Service. If you no longer have access to that information, you will need to contact First Coast Service Options (First Coast) to request a new mailbox ID. Trading partners located in Florida and the U.S. Virgin Islands should call 888-670-0940. Trading partners located in Puerto Rico should call 888-875-9779. Click here if you need more information about the mailbox ID.
Password
To protect data, the Centers for Medicare & Medicaid Services (CMS) requires you to change your password every 60 days. Before you complete this form ensure you have your mailbox ID and that your new password meets the specified criteria. Click here if you need information about the password criteria.
Only click "Submit" one time. Clicking the button multiple times may cause an error.
You will be taken to another screen when the update is completed. Remember, your password is case sensitive.
If your change was successful you will receive a message indicating the current date, time, and PASSWORD CHANGE SUCCEEDED.
If your change was not successful, and you are unable to determine the reason from the message you receive, note the error message and Click here for Medicare EDI contact information.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.