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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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DDE (Direct data entry)

Modified: 11/7/2019
First Coast Service Options Inc. has revised its Direct Data Entry (DDE) user ID request form and is now available for download. Please be advised that forms with a revision date prior to August 14, 2019, will not be accepted after August 30, 2019.
Modified: 11/6/2019
This is the new First Coast Medicare Part A DDE (Direct Data Entry) form to add/update/delete user access. This form was updated in October 2019. Any previous versions of this form will not be accepted as of December 1, 2019.
Modified: 10/2/2019
NCD reason codes will no longer display the list of diagnosis codes associated with the edit.
Modified: 10/2/2019
The Centers for Medicare & Medicaid Services (CMS) to allow providers to submit claim adjustments when Medicare is the secondary payer via Direct Data Entry (DDE). [CR 8486]
Modified: 10/2/2019
Modified: 8/23/2019
Tips for creating and resetting your DDE password.
Modified: 8/17/2019
DDE is designed for Medicare Part A providers. DDE will allow you to perform the following functions; claim entry, claim correction, claim status, claim adjustments, and inquiries.
Modified: 5/19/2019
CMS requires an annual recertification of users that access FISS using DDE. Learn about the steps to take to avoid interruptions to your DDE access.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.