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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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DDE (Direct data entry)

Modified: 10/7/2020
This is the new First Coast Part A Direct Data Entry (DDE) form to add/update/delete user access. This form was updated in March 2020. Any previous versions of this form will not be accepted after July 1, 2020.
Modified: 10/4/2020
The Centers for Medicare & Medicaid Services (CMS) to allow providers to submit claim adjustments when Medicare is the secondary payer via Direct Data Entry (DDE). [CR 8486]
Modified: 9/29/2020
Effective October 1, the Fiscal Intermediary Standard System (FISS) maintainer is making changes to direct data entry (DDE) screens MAP1751 and MAP175M.
Modified: 9/11/2020
First Coast has produced this manual to assist direct data entry (DDE) providers who have access to the DDE application. This manual does not include billing information.
Modified: 9/10/2020
CMS and First Coast are waiving the recertification process until further notice.
CMS and First Coast are waiving the recertification process until further notice.
Modified: 8/21/2020
Tips for creating and resetting your DDE password.
Modified: 8/21/2020
CMS requires an annual recertification of users that access FISS using DDE. Learn about the steps to take to avoid interruptions to your DDE access.
Modified: 8/14/2020
DDE is designed for Medicare Part A providers. DDE will allow you to perform the following functions; claim entry, claim correction, claim status, claim adjustments, and inquiries.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.