Last Modified: 4/23/2024
Location: PR, FL, USVI
Business: Part A, Part B
Q: How do I check the status of my gateway application that has already been submitted?
A: You may log into the gateway using your NPI and submission ID and select Check Status.
Q: How do I submit multiple applications for different providers or suppliers?
A: You may log into the gateway one time using one NPI to submit an enrollment package for multiple providers, i.e., an 855B for Dr. Mullins MD PA and multiple 855Is for providers reassigning to Dr. Mullins MD PA. Please note that the NPI used for the initial application submission is linked to the submission ID that you will receive for that submission; you will not be able to check on the application submission with your submission ID using any other NPI that was not used to obtain access into the gateway. If you choose to, you may submit multiple applications for different providers or suppliers by obtaining access to the gateway multiple times, using a different NPI each time; in this instance, you will receive multiple submission IDs- one for each different NPI.
Q: Who do I contact if I have questions?
A: You may reach out to our Provider Enrollment customer service for your designated area via phone; please refer to Resources and Contacts. If you have a received a decision letter, you may also reach out to the analyst via the phone number specified on your letter.
Q: Will submitting an application through the gateway speed up my processing time?
A: The gateway was designed to increase efficiency with entering a paper application in our processing system by avoiding processing times with the US Postal Service. First Coast Service Options, Inc. strives to screen, validate, and process our applications within the CMS designated timeframes.
Q: What are the advantages for submitting paper applications through the gateway?
A: The gateway was designed to increase efficiency with entering a paper application in our processing system by avoiding processing times with the US Postal Service. The gateway is a free service available for providers and suppliers who are serviced by First Coast Service Options, Inc.
Q: How do I know if I am up for revalidation?
A: Navigate to
https://data.cms.gov/revalidation , and enter your Organization Name, First name, Last Name or NPI. Your information will be displayed by name, due date, state, specialty, and NPI. You may have also received a letter requesting you to revalidate up to 3 months prior to your revalidation due date. The DCN assigned to you to revalidate will be referenced on that letter and required to upload your revalidation application. If you do not have a copy of the revalidation request letter but your revalidation is due, you may reach out to our Provider Enrollment Customer Service line to request the DCN.
Q: How do I know what CMS form is appropriate for my submission?
A: Please refer to the Application Types and Reasons above. There are also additional Provider Enrollment FAQs at
medicare.fcso.com select “Provider Enrollment” from the left hand side, click “Provider Enrollment FAQs” from the flyout menu, and select the appropriate topic you would like to review.
Q: How do I submit documentation that is not a CMS form accepted by the gateway?
A: You may submit additional documentation or forms (i.e., appeal, or letterhead request) via mail to:
Regular mail:
Provider Enrollment
P.O. Box 3409
Mechanicsburg, PA 17055-1849
Overnight mail:
Provider Enrollment
2020 Technology Parkway
Suite 100
Mechanicsburg PA 17050
Or fax to:
1-904-361-0737
Q: Can I use the gateway with multiple different email addresses?
A: Yes, the email address provided to the gateway is simply to provide you with the one-time access code to enter the gateway. The email address is not tied to your NPI, submission ID, or DCN.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.