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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 11/11/2020 Location: FL, PR, USVI Business: Part A, Part B

How will the provider receive the ADRs FAQ

Q. How will the provider receive the ADRs?
A. For post-payment reviews, the ADRs are individual fax coversheets that are included in the ADR/record request letter that is mailed to the address listed in the standard/shared system (Fiscal Intermediary Shared System [FISS]/Multi Carrier System [MCS]).
Additionally, you can access copies of your letters if you are enrolled in our portal, the Secure Provider Online Tool (SPOT). For additional information on SPOT, please select SPOT on the menu located on the left side of your screen.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.