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Last Modified: 11/19/2024 Location: FL, PR, USVI Business: Part A, Part B

Prior authorization for hospital outpatient department services: Don’t wait too long to submit your prior authorization requests

Medicare has prescribed guidelines and timeframes associated with prior authorization requests (PARs). For a standard request, First Coast will complete the review and send a decision letter within 10 business days of receipt of the request. For expedited requests, we’ll make efforts to communicate a decision within two business days of receipt of the expedited request.
Note: An expedited request applies to cases where delays in response could jeopardize the life or health of the patient. If life-threatening documentation is not provided to support an expedited scenario, the request will be processed within 10 business days.

Best practice: Submit early

Best practice is to not schedule surgery until an approved prior authorization is received and to submit a PAR at least two weeks prior to the date the procedure is recommended to be performed. Remember, a provisional affirmation of a PAR is valid for 120 days from the decision date.
If your PAR is non-affirmed or partially non-affirmed, a subsequent PAR may be submitted with additional documentation. A PAR resubmission decision letter will be communicated within 10 business days of the receipt of the request.
Note: Effective for PARs received January 1, 2025, and after the decision letter will be issued within 7 calendar days
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.