Change request (CR) 10397 enables Medicare administrative contractors to receive unsolicited documentation, also known as paperwork (PWK), via the electronic submission of medical documentation (esMD) system. Note: This article was revised April 4, 2018, to reflect a revised CR issued April 3. In the article, the CR release date, transmittal number, and the web address of the CR are revised. All other information is the same. [MM10397]
The PWK fax/mail coversheet has been revised to remove the health insurance claim number (HICN) and replace it with "Medicare ID." [CR 10124]
First Coast Service Options Inc. (First Coast) has implemented the PWK (paperwork) segment of the X12N version 5010. This allows for submission of supporting documentation with a version 5010 electronic claim. [CR 10124]
First Coast's claims department and providers are being negatively impacted by a high volume of invalid or unnecessary PWK fax/mail coversheets. This article reviews information on how you can avoid these issues. [CR 7330]
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