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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit Medicare.gov or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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PWK

PWK allows documentation to be submitted with an initial claim
Modified: 11/24/2020
First Coast Service Options Inc. (First Coast) has implemented the PWK (paperwork) segment of the X12N version 5010. This allows for submission of supporting documentation with a version 5010 electronic claim. [CR 10124]
Paperwork (PWK) fax/mail/esMD coversheet
Modified: 10/3/2020
The PWK fax/mail/esMD coversheet was revised to remove the health insurance claim number (HICN) and replace it with "Medicare ID." [CR 10397]
Issues completing the PWK fax/mail/esMD coversheet
Modified: 7/21/2020
First Coast's claims department and providers are being negatively impacted by a high volume of invalid or unnecessary PWK fax/mail/esMD coversheets. This article reviews information on how you can avoid these issues. [CR 10397]
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.