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Last Modified: 1/2/2025 Location: FL, PR, USVI Business: Part A

RTP code 32105 FAQ

Q: We are receiving RTP code 32105, what steps can we take to avoid this reason code?
Refer to the Part A reason code lookup for a description associated with the Medicare Part A reason code(s). Enter a valid reason code into the box and click the submit button.
A: You are receiving this reason code because your claim was submitted with a zip code that does not match the zip code on file in PECOS for the NPI submitted on your claim.
If you have more than one PTAN to one NPI, each PTAN needs to have its own zip code plus four to ensure claim accuracy, please have one NPI per location.
If the location information is not reported appropriately, this will delay the processing of the claim and information may be requested from you. If there are multiple locations, you may enter the PTAN of the correct location in the remarks field on the claim upon initial submission to expedite the process.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.