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Last Modified: 10/4/2022 Location: FL, PR, USVI Business: Part A, Part B

If First Coast calls for education and is unable to reach the provider, how many additional call attempts will be made?

Q: If First Coast calls for education and is unable to reach the provider, how many additional call attempts will be made?
A: If we are attempting to schedule education following the probe, we will make three attempts by phone before sending a letter notifying you of the attempts to contact you.
If no response is received, or if education is declined, the next round of TPE will be initiated at least 45 days from the date of the summary letter for providers requiring additional rounds.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.