skip to content
Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
To enable us to present you with customized content that focuses on your area of interest, please select your preferences below:
Select which best describes you:
Select your location:
Select your line of business:
This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
Join eNews       En Español
Text Size:
YouTube LinkedIn Email Print
Send a link to this page
[Multiple email adresses must be separated by a semicolon.]
Last Modified: 7/19/2022 Location: FL, PR, USVI Business: Part A

Avoiding RTP reason code 30949 FAQ

Q: We are receiving a return to provider (RTP) reason code 30949, so what steps can we take to avoid this reason code?
Refer to the Part A reason code lookup for a description associated with the Medicare Part A reason code(s). Enter a valid reason code into the box and click the submit button.
A: You are receiving this reason code when the type of bill (TOB) equals xx7 or xx8, but the claim change reason ‘condition code’ is not present on the bill.
Condition codes:
D0 -- Changes to service dates
D1 -- Changes in charges
D2 -- Changes in revenue code/HCPC
D3 -- Second or subsequent interim PPS bill
D4 -- Change in Grouper input (DRG)
D5 -- Cancel only to correct a Medicare ID or provider number
D6 -- Cancel only -- duplicate payment, outpatient to inpatient overlap, OIG overpayment
D7 -- Change to make Medicare secondary payer
D8 -- Change to make Medicare primary payer
D9 -- Any other changes
E0 -- Change in patient status
Please add the appropriate condition code listed above in the reason code narrative to correct your claim and resubmit.
Refer to adjust, reopen, or resubmit FAQs for additional information on claim adjustments.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.