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New free education programs offered in 2025
Last Modified: 3/12/2025
Location: FL, PR, USVI
Business: Part A, Part B
You ask, we deliver. Our education programs in 2025 represent the most relevant, requested topics by our providers.
The Medicare Navigator Workshop concept is new to our program in 2025. Our unique approach recognizes successful participation in our Medicare Navigator events through the issuance of digital badges with an opportunity to promote to Medicare Navigator Champion status and receive the ultimate badge!
• Attend our Medicare Navigator webinars and earn badges for your participation! This program provides a series of webinars focused on assisting providers navigate to, identify and utilize essential resources to complete and submit a variety of Medicare transactions, such as claims and enrollment applications.
• Earn a Medicare Navigator Program Badge
• Successfully participate in all webinars offered within any of the individual Medicare Navigator programs outlined below and receive a Medicare Navigator Badge in addition to continuing education units (CEUs).
• Level Up and Earn a Medicare Navigator Champion Badge
• Successfully participate in 10 webinars offered within any of the Medicare Navigator programs outlined below and receive a Medicare Navigator Champion Badge in addition to CEUs.
Our StayConnected Workshops present prioritized Medicare topics in a consolidated, rotational format offered within a single week. We invite you to attend all events offered within the series or only those that apply to you. The benefit of attending a StayConnected program is you obtain and retain the knowledge from each session and apply it directly to the next event. Stay connected with Medicare updates and requirements and participate in our next workshop series.
Our
events calendar displays a current listing of webinars open to registration. This list is constantly changing from month-to-month, so continue to monitor it for updates.
Individual webinars for each series are offered over a multiple-month timeframe to allow attendance flexibility to our participants. We open registration routinely one month in advance of the event date. Visit our
events calendar for a full listing of webinars available for registration.
Medicare Navigator Part B Billing Series
The Medicare Navigator Part B Claims series supports providers billing on the CMS-1500 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities.
• Medicare Navigator Part B Claims: Patient Eligibility and Claim Submission Requirements
• Medicare Navigator Part B Claims: Billing Requirements
• Medicare Navigator Part B Claims: Billing Compliance
• Medicare Navigator Part B Claims: Redeterminations and Clerical Error Reopenings (CER) Requirements
• Medicare Navigator Part B Claims: Overpayment Requirements
Medicare Navigator Part A Billing Series
The Medicare Navigator Part A Claims series supports institutional providers billing on the CMS-1450/UB-04 claim form (or electronic equivalent) with navigating the billing basics to performing post payment claim correction activities.
• Medicare Navigator Part A Claims: A Guide to Preparing for Claim Submission
• Medicare Navigator Part A Claims: A Guide to Hospital Outpatient Services
• Medicare Navigator Part A: A Guide to Inpatient Services
• Medicare Navigator Part A Claims: A Guide to Monitor Claim Status and Identify Overpayments
• Medicare Navigator Part A: A Guide to Submitting a Proper Appeal and Clerical Error Reopening
Medicare Navigator Coverage and Policy Series (Part A and B)
The Medicare Navigator Coverage and Policy series is designed to support providers with searching, locating and understanding Medicare coverage requirements.
• Medicare Navigator Coverage and Policy: Introduction to Medicare Policies
• Medicare Navigator Coverage and Policy: Understanding National Coverage Determinations (NCD)
• Medicare Navigator Coverage and Policy: Understanding Local Coverage Determinations (LCD)
• Medicare Navigator Coverage and Policy: Using Policies to Bill
Medicare Navigator Medicare Secondary Payer (MSP) Part B
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer.
• Medicare Navigator Medicare Secondary Payer (MSP): Fundamentals
• Medicare Navigator Medicare Secondary Payer (MSP): Identifying the Primary Insurer
• Medicare Navigator Medicare Secondary Payer (MSP): Preparing and Submitting Part B Claims
• Medicare Navigator Medicare Secondary Payer (MSP): Part B Billing Scenarios
• Medicare Navigator Medicare Secondary Payer (MSP): Avoiding Part B Claim Billing Errors
Medicare Navigator Medicare Secondary Payer (MSP) Part A
The Medicare Navigator Medicare Secondary Payer (MSP) series supports providers with identifying patient eligibility and billing services to the applicable insurer.
• Medicare Navigator Medicare Secondary Payer (MSP): Fundamentals
• Medicare Navigator Medicare Secondary Payer (MSP): Identifying the Primary Insurer
• Medicare Navigator Medicare Secondary Payer (MSP): Preparing and Submitting Part A Claims
• Medicare Navigator Medicare Secondary Payer (MSP): Part A Billing Scenarios
• Medicare Navigator Medicare Secondary Payer (MSP): Avoiding Part A Claim Billing Errors
Medicare Navigator Fee Schedules (Part B)
This three-part Medicare Navigator webinar series is designed to provide a thorough examination of various Medicare fee schedules and how to effectively use them.
• Medicare Navigator Fee Schedules: Identify Part B Reimbursement Rates
• Medicare Navigator Fee Schedules: Utilize the Medicare Physician Fee Schedule (MPFS) for Part B Billing
• Medicare Navigator Fee Schedules: Utilize Other Medicare Fee Schedules for Part B Billing
Medicare Navigator Provider Enrollment Series (Part A and B)
The Medicare Navigator Provider Enrollment series promotes compliance with initial enrollment, record maintenance and revalidation for a variety of Medicare facility, provider and supplier types.
• Medicare Navigator Provider Enrollment: Exploring CMS-855A Skilled Nursing Facility Disclosures Attachment
• Medicare Navigator Provider Enrollment: Revalidating Enrollment Information
• Medicare Navigator Provider Enrollment: Preventing Common Development Reasons
• Medicare Navigator Provider Enrollment: Managing Enrollment Information Electronically
• Medicare Navigator Provider Enrollment: Maintaining the Enrollment Record
• Medicare Navigator Provider Enrollment: Submitting a Sole Owner Application through the Provider Enrollment, Chain and Ownership System (PECOS)
• Medicare Navigator Provider Enrollment: Enrolling Mental Health Counselors (MHC) and Marriage and Family Therapists (MFT)
• Medicare Navigator Provider Enrollment: Exploring Part B Medicare Enrollment Options
We open registration routinely one month in advance of the event date. Visit our Event Calendar for a full listing of webinars available for registration.
StayConnected: New Provider Roadmap Workshop Series
Event Dates: March 17 – 21; June 9 – 13; September 22 – 26
• New to Medicare? Whether you are a provider, biller, coder, compliance officer or serve in some other role, let us connect you to Medicare program requirements and resources by attending our New Provider Roadmap workshop series.
• StayConnected: Getting Started with Medicare
• StayConnected: Enrolling in Electronic Billing
• StayConnected: Billing Part B Services
• StayConnected: Billing Part A Services
• StayConnected: Appealing and Correcting Claims
StayConnected: Behavioral Health Workshop Series
Event Dates: March 11 – 13; August 12 – 14
• Stay connected with Medicare-covered mental health and substance use services by attending our Behavioral Health workshop series.
• StayConnected: Behavioral Health Services
• StayConnected: Understanding Behavioral Health Integration Services
• StayConnected: Psychiatric Services
• StayConnected: Understanding Psychotherapy for Patients in Crisis
• StayConnected: Substance Use Disorders and Treatment
StayConnected: Care Management Workshop Series
Event Dates: April 22 – 24; September 8 – 10
• The Care Management workshop series supports providers in staying connected with Medicare-covered care coordination services.
• StayConnected: Implementing Advanced Primary Care Management (APCM) Guidelines
• StayConnected: Transitioning Patient Care Coordination
• StayConnected: Assessing and Managing Patient Cognitive Needs
• StayConnected: Integrating Chronic and Other Care Management Services into Patient Care
StayConnected: Pain Management Workshop Series
Event Dates: May 12 – 15
• Stay connected with Medicare covered pain intervention options by attending our Pain Management workshop series.
• StayConnected: Acupuncture and Chronic Pain Management and Treatment Services
• StayConnected: Trigger Point and Epidural Joint Injections for Pain Management
• StayConnected: Anesthesia Billing and Documentation Guidance
• StayConnected: Facet Joint Interventions for Pain Management
StayConnected: Whole Person Health Care
Event Dates: June 2 – 4; November 11 – 13
• Stay connected with Medicare's various health equity initiatives supporting "whole person health care" by attending this workshop series.
• StayConnected: Lifestyle Intervention with the Medicare Diabetes Prevention Program (MDPP)
• StayConnected: Whole Person Healthcare – Medicare Wellness Visits
• StayConnected: Advancing Community-Based and Individual Health Equity Services
StayConnected: The Role of the Non-Physician Practitioner (NPP)
Event Dates: August 5 – 7; November 3 – 5
• Explore Medicare’s guidelines for a non-physician practitioner (NPP) by attending the Role of a Non-Physician Practitioner workshop series.
• StayConnected: Exploring the Medicare Requirements for Non-Physician Practitioners (NPP)
• StayConnected: Enrolling a Non-Physician Practitioner (NPP) into Medicare
• StayConnected: Exploring Medicare Billing for Non-Physician Practitioners (NPP)
StayConnected: Evaluation and Management (E/M) Services
Event Dates: Sessions offered monthly
• Stay connected with Medicare Part B updates and requirements by attending the Evaluation and Management (E/M) workshop series.
• StayConnected: Office and Outpatient Evaluation and Management (E/M) Services
• StayConnected: Evaluation and Management (E/M) Services Provided During the Global Surgery Period
• StayConnected: Outpatient Hospital Care (Emergency Department and Observation)
• StayConnected: Inpatient Hospital Evaluation and Management (E/M) Services
• StayConnected: Critical Care Services
• StayConnected: Teaching Physician Services
• StayConnected: Documentation Fundamentals for Evaluation and Management (E/M) Services
• StayConnected: Evaluation and Management (E/M) Home and Residence Services
• StayConnected: Self-Help Solutions for Evaluation and Management (E/M) Service Requirements
• StayConnected: Nursing Facility Evaluation and Management (E/M) Services
• StayConnected: Defining Incident to and Split (or Shared) Evaluation and Management (E/M) Services
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.
