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Thank you for visiting First Coast Service Options' Medicare provider website. This website is intended exclusively for Medicare providers and health care industry professionals to find the latest Medicare news and information affecting the provider community.
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This website provides information and news about the Medicare program for health care professionals only. All communication and issues regarding your Medicare benefits are handled directly by Medicare and not through this website. For the most comprehensive experience, we encourage you to visit or call 1-800-MEDICARE. In the event your provider fails to submit your Medicare claim, please view these resources for claim assistance.
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Last Modified: 10/4/2020 Location: FL, PR, USVI Business: Part B

Beneficiary-submitted claim filing instructions

First Coast Service Options Inc. (First Coast) processes claims for services rendered in Florida, U.S. Virgin Islands, or Puerto Rico. If a beneficiary needs to submit a claim form, the beneficiary should complete and mail the Patient Request for Medical Payment form (CMS-1490S) external pdf file to:
First Coast Service Options
Medicare Part B Claims
P.O. Box 2009
Mechanicsburg, PA 17055-0709
Note: For more information, please refer to the second page of the CMS-1490S form.

You should only need to file a claim in very rare cases

Medicare claims must be filed no later than 12 months (or one full calendar year) after the date when the services were provided. If a claim has not been filed within this time limit, Medicare can't pay its share. For example, if you see your doctor January 10, 2020, the Medicare claim for that visit must be filed no later than January 10, 2020. Please check the Medicare summary notices (MSN) you may have received in the mail, or check external link to ensure your claims have been filed in a timely manner. If your health care provider has not filed the claim, please take one of the following steps:
1. Contact your doctor or supplier, and ask them to file a claim.
2. Please call 1-800-MEDICARE and ask for the exact deadline for filing a Medicare claim for the services or items you received. If you discover that the deadline is imminent, please complete and mail the CMS-1490S form.
First Coast Service Options (First Coast) strives to ensure that the information available on our provider website is accurate, detailed, and current. Therefore, this is a dynamic site and its content changes daily. It is best to access the site to ensure you have the most current information rather than printing articles or forms that may become obsolete without notice.