PC-ACE user guide index
Detailed instructions to use the free PC-ACE software for billing Medicare claims electronically.
Articles
Article Type
Category
The SPOT User Guide: Section 12 - Troubleshooting
Unable to sign in
To use the SPOT, you must complete both parts of the new user registration process through the IDM website.
Th...
Provider inquiry checklist
Need to know what information you should have on hand when calling First Coast? Be prepared when contacting us, by using this...
The SPOT User Guide: Section 13 - Support
Online help
The footer menu in SPOT offers links to many helpful resources. Refer to Section 11 – Online resources for details on...
The SPOT User Guide: Section 1 - Introduction
First Coast’s Secure Provider Online Tool (SPOT)
First Coast developed its provider internet portal application - SPOT - to offer...
The SPOT User Guide: Section 8 - Submit Documents
Complete review of the Submit Documents feature in SPOT.
Part A interactive voice response (IVR) operating guide
The Part A IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
Part B interactive voice response (IVR) operating guide
The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.
User guide - finding LCDs, NCDs, and related coverage information
This how-to guide offers tips for searching for medical policy information via First Coast’s search tools and the CMS Medicare...