Articles

Learn how to take advantage of the features of our exclusive E/M interactive worksheet and find the code that best represents...

The Part B IVR operating guide will help to increase your knowledge of the technology and services we offer to our providers.

The Comparative Billing Report (CBR) for Part A providers furnishes a detailed examination of the comparative data that Medicare...

This schedule lists holiday closures for the First Coast offices and provider contact centers responsible for serving providers...

The PCC is closed certain days for training.

Make sure to provide your correct PTAN in the proper format when contacting us for any claim-related inquiries. PTANs that have...

The Claims submission / ERA option allows you to submit electronic claims via batch files and retrieve the electronic reports...

Part A and Part B users may use the Appeals feature to submit an appeal request, and view appeals status / outcome. 

This...

Claim Status

The Claim Status feature allows users to check the status of their claims. Allow two to three business days for...

First Coast’s Secure Provider Online Tool (SPOT)

First Coast developed its provider internet portal application - SPOT - to offer...